Job Description

When you work at Porters Neck Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Porters Neck Village is recruiting for a hospitality focused Receptionist. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Hours will be every Friday 8am-8pm with the opportunity to pick up additional shifts/provide coverage for other receptionists.

Here are a few of the daily responsibilities of a Receptionist:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Leadership Team with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

Here are a few benefits of working at Porters Neck Village:

• The BEST residents
• Team recognition programs: Employee of the Month, employee events (scavenger hunts, holiday celebrations, and more!)
• Scholarship opportunities
• Employee Referral Program
• Yearly Associate Appreciation Fund monetary gift
• 403b Retirement Account
• Free access to our wellness facilities including gym, olympic sized saltwater swimming pool, fitness classes and more!
• DailyPay - access your earnings the same day you work
• Clean and well-maintained community

Porters Neck Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all of our job descriptions.

LCS Hospitality Promises

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee, and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees, and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer