Southern States Cooperative

PT Guitar Technician (Luthier) Store 759

Southern States Cooperative  •  Savannah, GA (Onsite)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.

A few special characteristics that make our Repair Technicians successful

  • Customer Focus Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
  • Initiative Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.
  • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
  • Training Able to effectively train learners and communicate info and techniques so that they are retained.

As our Repair Technician, you will:

  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
  • Additional duties as assigned

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Qualifications

Requirements:

  • Skilled understanding of repairing Guitars

Preferences:

  • Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com

Southern States Cooperative

About Southern States Cooperative

Welcome to Southern States Cooperative's Company Page!

You can also visit www.southernstates.com for special updates, our library of articles and more! Ask us for expert advice on farming, raising livestock, gardening and more.

Vision:

To be the trusted hometown ag retailer, generating sustained results for our customers and profitability for our cooperative members.

Mission:

To be customer focused, providing superior products and services with expertise for farms and around the home.

Core Values:

Our values are rooted in relationships, hard work, tradition, integrity and a dedication to the land, livestock and a rural way of living.

One Team: We trust, develop, and value one another.

Customer Experience: We nurture valued relationships and exceed customer expectations.

Sustainable Growth: We generate operational earnings to reinvest in the growth of our Member Owners, our employees, facilities and equipment.

Open Communication: Employees are well-informed, understand company direction and their role in the success of our cooperative.

Accountability: We live up to our commitments daily.

Integrity: We do the right thing. Every day.

--

Southern States Cooperative reserves the right to collect User Generated Content such as submitted photos and videos to use in marketing materials where appropriate and to remove any and all inappropriate post content. Our team strives to answer your questions as quickly and accurately as possible through all of our social networks.

Industry
Agriculture & Forestry
Company Size
1,001-5,000 employees
Headquarters
Richmond, Virginia
Year Founded
1923
Social Media