Job Description

Job Location: Remote USA - Remote, CA 99999
Salary Range: $23.16 - $28.95 Hourly

JOB SUMMARY
Part-time - eWire Specialist
As an eWire Specialist, you will play a critical role in the accurate and timely processing of domestic and international wire transfers. You'll work with both internal teams and external customers, ensuring high-dollar transactions are handled securely, efficiently, and with the utmost professionalism. This role is ideal for someone who thrives under deadlines, values precision, and understands the importance of confidentiality in financial operations.
LOCATION
We are passionate about attracting great talent to our team, so this position will be a hybrid arrangement with travel expectations to designated university partners and CU locations.
ABOUT UNIVERSITY CREDIT UNION
University Credit Union (UCU) is a purpose-driven financial cooperative dedicated to providing everyone in the university community a financial advantage.
UCU was founded in 1951, on-campus, by a group of UCLA employees. Over 70 years later, we continue to exclusively serve the university community and have expanded our reach beyond UCLA. We continue to align ourselves with universities and have expanded our reach to numerous universities across California, the West Coast Conference, and the Big West Conference.
UCU’s focus has been diversifying and building a foundation for future growth. By partnering with the university community, we can provide products and services tailored to their unique needs. To best serve our member-owners, UCU delivers on our purpose, to give every member in the university community a financial advantage, by following our three key differentiators:
o We were founded by the University Community for the University Community
o We provide conflict-free unbiased financial advice from certified professional coaches.
o the top 1% lowest nationwide of all federally insured financial institutions.
KEY DUTIES AND RESPONSIBILITIES
eWire Specialist
· Process domestic and foreign wire transfers accurately and within established cutoff times
· Perform data entry, verification, and release of wire transactions
· Provide courteous, professional, and timely service to internal and external customers
· Exercise sound judgment when handling large-dollar transactions and confidential information
· Maintain strict attention to detail to ensure compliance and accuracy

QualificationsKNOWLEDGE & SKILLS
EDUCATION/CERTIFICATION: High school graduate or equivalent. Associate’s degree or higher preferred, specialized banking or credit union education and training. National Mortgage Licensing System (NMLS) is required within 30 days of active employment with UCU. Completion of UCU certification programs post-hire.
REQUIRED KNOWLEDGE : Working knowledge of ACH, direct deposit, Truth in Savings, Truth in Lending, IRA,
Consumer Lending, Real Estate Lending, business services, member service and teller functions, Bank Secrecy Act, Anti-Money Laundering Act, OFAC, and all other applicable financial institution regulations.
EXPERIENCE REQUIRED: Minimum of 1 year of progressive experience in financial services or member service, with demonstrated coaching or lead experience preferred.
SKILLS/ABILITIES: Planning, organizing, directing, and controlling.
Ability to supervise and train others. Well organized.
Excellent communication skills.
Demonstrated consultative sales and service skills. Good math skills and attentive to detail.
Solid public relations abilities. Able to use PC, 10-key, telephone.
Intermediate knowledge of Microsoft Office Suite (Outlook, PowerPoint, Excel, & Word)
Team UCU Benefits:
Investing in people is one of UCU’s strategic priorities and we invest in Team UCU by offering a variety of excellent benefits, in addition to being a great team to work with:
ü Competitive compensation
ü Work from anywhere options for select positions.
ü A full 401(k) match up to 6% plus a potential additional annual profit share of up to 4%
ü Quarterly Gain Share awards, subject to meeting certain organization goals, with a payout of up to 10% of earnings
ü Employee loan discounts
ü Generous paid vacation, plus accrual of paid sick time, and additional discretionary floating and cultural holidays
ü 12 paid Holidays
ü Personal growth development plans tailored to each member of Team UCU
ü Choice of medical, dental, and vision plans, including some options that are 100% paid for by the Credit Union.
ü Complementary Basic Life and Accidental Death and Dismemberment Insurance
ü Complementary long-term and short-term disability insurance and Employee Assistance Program
UCU’s commitment to diversity, equity, and inclusion:
Diversity, equity, and inclusion play a key part in our dedication to giving everyone in the university community a financial advantage. From students, staff, faculty, and alumni, our member-owners are individual in their needs. UCU is committed to ensuring our team brings a variety of skills, ideas, cultural backgrounds, and experience to UCU to align with them. We are dedicated to building trust and understanding with each of our member-owners. We accomplish this by building a community that embraces diverse ideas, backgrounds, and perspectives; this is mirrored in our work and represented in Team UCU.
University Credit Union is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
ADA Requirements:
Physical Requirements
If based remotely, may be required to travel up to 20% of the time to the UCU HQ in Los Angeles, so must be able to travel and move within buildings to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency. Must be able to operate routine office equipment including a computer, telephone, copier, and calculator. Must be able to routinely perform work on a computer for extended periods daily. Must be able to work extended hours whenever required or requested by management. Must be capable of regular reliable, and timely attendance that aligns with the pacific time zone.
Working Conditions
If working onsite, must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. If working remotely from a home office, must be able to work in a separate, quiet area, for extended periods on a computer.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.
This
provides a general summary of the position available and is not intended to be exhaustive. It does not form and should not be interpreted as forming a part of any contractual or non-contractual terms & conditions of employment.