Job Description

The hourly rate for this position ranges from $21.50 to $27.95. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

Location & Store Type: Converse Lovejoy Wharf

Address: Boston, MA

Hours: Part Time – 25 hours per week, including nights, weekends & holidays

As a Customization Associate, you will be an ambassador for Converse customization and Brand. You will achieve this through the delivery of premium service and by creating a unique, personal and customized experience for consumers. You will be helping customers to design their own sneakers, tees, hoodies, bags, notebooks and other customized products.

Service customers by identifying their personalization needs, scheduling design appointments, following-up on orders and general clientele management. Create loyal customers through commitment to service and product knowledge

Qualifications:

• Proficient in applying computer software programs, including Photoshop and Illustrator.
• Ability to successfully help consumers translate their design vision into outstanding customized products!
• Ability to understand the customer's needs with knowledge of style, product, design, and current trends.
• Superb communication of complicated topics to a diverse audience and positive customer service skills when handing support issues and communicating to non-technical audiences.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

For more information, please refer to Equal Employment Opportunity is The Law

Of course our commitments don't stop with our customers. If you're up to the challenge of Converse Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Converse products and apparel. Not to mention a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Converse Collective Retail experience.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.