Posting number: 2026-00094
Department: Business, Arts & Sciences
Division: Education
Job classification: Administrative Assistant
Posting type: Open & Promotional
Categories: Administration
Alamance Community College is seeking a dependable and organized part-time Administrative Assistant to provide administrative support to the Education Department. The successful candidate will be a self-motivated team player with strong organizational and communication skills who is able to work effectively in a fast-paced academic environment.
This position provides administrative assistance to the Education Department Head and supports the week-by-week operations of the department. The Administrative Assistant will interact regularly with faculty, students, staff, and other College personnel and will provide professional and courteous assistance while supporting the mission of Alamance Community College.
The successful candidate will demonstrate excellent attention to detail, the ability to prioritize multiple tasks, strong computer skills, and the ability to maintain confidentiality
For more information regarding this position, please contact - Melissa Cook at mccook291@alamancecc.edu
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; collects and researches data.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Able to read and interpret written information.
Business Acumen - Aligns work with strategic goals.
Cost Consciousness - Works within approved budget; conserves organizational resources.
Diversity - Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Personal Appearance - Dresses appropriately for position.
Attendance/Punctuality - Is consistently at work and on time; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Completes work in timely manner.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate and apply concepts of basic Mathematics.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
To perform this job successfully, an individual should have general knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsof the position.
Essential duties and responsibilities include the following. Other duties may be assigned.
Provide administrative support to the Education Department Head.
Assist with scheduling meetings, appointments, and other departmental activities.
Prepare, organize, proofread, and distribute correspondence, reports, forms, and other departmental documents.
Assist with the preparation and processing of faculty and adjunct faculty contracts and related documentation.
Assist with departmental purchasing, supply orders, and related documentation.
Maintain accurate departmental records, files, and electronic documents.
Prepare meeting agendas and assist with recording and distributing meeting minutes.
Provide assistance and information to students, faculty, staff, and visitors in person, by telephone, and through email.
Assist with copying, scanning, filing, data entry, and other general clerical duties.
Assist with departmental events, meetings, and special projects.
Maintain confidentiality of student, faculty, staff, and departmental information.
Utilize College systems, Google Workspace, Microsoft Office, and other software as required.
Perform other duties as assigned that support the department and College mission and initiatives.
Knowledge, Skills, and Abilities
Excellent customer service skills and professional telephone presence.
Ability to work effectively with students, faculty, staff, and the public.
Strong organizational and time management skills.
Excellent attention to detail and follow-through.
Ability to prioritize and manage multiple tasks with frequent interruptions.
Strong written and verbal communication skills.
Ability to maintain confidentiality and exercise good judgment.
Strong computer skills with proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook, and Google Workspace, including Google Docs, Calendar, and Gmail.
Ability to prepare correspondence, reports, spreadsheets, and other administrative documents.
General knowledge of office practices and procedures.
Ability to establish and maintain positive and effective working relationships.
Demonstrated ability to work effectively as part of a team.
Demonstrated ability to work with diverse populations.
Professional, courteous, and calm demeanor when responding to frequent inquiries from students and faculty.
Ability to learn and effectively use College-specific software and systems.
Ability to work independently and take initiative while following established procedures.
Physical Demands
Computer use for extended periods; standing and walking; lifting up to 15 pounds; light lifting of office supplies; bending, stretching, and walking for filing and departmental activities. Must be able to multitask and work effectively in an office environment.
Working Conditions and Environment
Typical campus office environment. Position may occasionally require work outside of normal scheduled hours to assist with departmental meetings, registration, or special events.
Required Minimum
High school diploma or GED.
Experience providing administrative or clerical support.
Proficiency with Microsoft Office applications and Google Workspace.
Strong organizational, communication, and interpersonal skills.
Preferred
Associate Degree in Business Administration, Office Administration, Education, or a related field.
Two or more years of previous administrative or clerical experience.
Previous experience working in an educational or community college environment.
Experience with Colleague/Datatel or similar student information systems.
Experience working with faculty, students, or academic departments.
An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application.
For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates.
For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.
