Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Psychiatric Crisis Specialist II

Location

Vero Beach

Facility

Indian River Hospital

Department

Bch Administration A R-Indian River Hospital

Job Code

001332

Shift

Days

Schedule

7:00am-7:00pm

Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providingoptimalfamily- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work withstate-of-the-arttechnology and will build a rewarding career with one of the most respected healthcare organizations in the world

As a Psychiatric Crisis Specialists, you are an integral member of the Behavioral Health Intake team. Youare responsible forassessing andidentifyingthe unique needs of all Behavioral Health patients within the Cleveland Clinic System Emergency Departments and Hospitals. In this role, you will work to ensure they receive the necessary support and resources to achieve treatment goals and find healing. Your daily efforts can make a significant and lasting difference on all those you meet, including patients, their lovedonesand the entire community.

A caregiver in this position works PRN (as needed) from 645am—715pm

A caregiver who excels in this role will:

• Complete comprehensive mental status, psychosocial, risk and chemical use assessments.

• Identifypatient crisis needs andparticipatein on-going assessment and care plan recommendations for patients with extended time awaiting dispositions.

• Provide crisis intervention services using a therapeutic intervention based onpatient centeredoutcomes and standards of care based on current research and evidence-based practice.

• Participate in the clinical instruction and supervision of Psychiatric Crisis Intervention Specialists seeking independent licensure and student interns shadowing orparticipatingin the department to provide learning experiences.

• Act with integrity in placing professional charge capture for crisis intervention services provided and document all requirements for such services provided.

• Supply information to the medical team for consideration of a differential diagnosis.

• Recognize significant changes in patient condition and respond appropriately.

• Navigate insurance verification and pre-certification processes for behavioral healthcarve-outs.

• Provide psychoeducation to family, significantothers of patientsand other co-working caregivers about Behavioral Health,de-escalationand/or other related topics.

• Involve the patient/family (or designee) and other current providers in developing a plan of care individualized to patient cultural,religiousand educational needs.

• Developappropriate patientgoals foridentifiedproblems.

• Serves as a patient advocate.

• Process referred cases toappropriate disposition, including inpatient placement orassistancewith community wrap around services, for a successful discharge plan.

• Communicate informationregardingpatient plan of care, currentoutcomesand acuity atendof shift report.

• Perform routine administrative office functions as needed tofacilitatecasework processes.

• Assistin orientation of new Behavioral Health Intake team staff or other hospital personnel.

• Complete all documentation and records related to patient care.

Minimum qualifications for the ideal future caregiver include:

• Master’sof Art(MA)orMaster’sof Science(MS)in a healthcare profession or MEd

• Current licensure as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) with no history of substantiated ethics or patient abuse reports

• Two years of experience post degree

Preferred qualifications for the ideal future caregiver include:

• Secondary language fluency

• Awareness of or experience working with patients who have been diagnosed with a substance use disorder

• Behavioral health and emergency department/crisis experience

Physical Requirements:

• Requires Corrected hearing and vision to normal range

• Some positions may be more sedentary work

• Some positions may be more light work

• Require full range of motion, eye-hand coordination

• Require standing or walking for extensive periods of time

• Require some exposure to communicable disease or bodily fluids

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities