Job Description

Details

Open Date 10/07/2026 Requisition Number PRN46425B Job Title PS Medical Assistant I Working Title Medical Assistant Care Coordinator and Qualified Staff Interpreter Career Progression Track UGR Track Level FLSA Code Nonexempt Patient Sensitive Job Code? Yes Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday through Friday, schedule availability 8:00 a.m. – 5:30 p.m. Regular, punctual, and onsite attendance is required.

VP Area U of U Health - Academics Department 00856 - General Pediatrics Location Other City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $18.50-$24.96 Close Date 01/07/2027 Priority Review Date (Note - Posting may close at any time) Job Summary

Job Summary

The Medical Assistant will have a primary focus on care coordination for patients as well as Spanish interpretation services while engaged in basic healthcare activities. The Medical Assistant will serve as a qualified staff interpreter providing Spanish language interpretation, written translation and assistance in education for non-English speaking patients, their families and other internal and external customers. The Medical Assistant will provide assistance and support and will facilitate the efficient delivery of patient care as directed by licensed staff in rendering basic healthcare to the patient, with a primary focus on Spanish speaking and high-risk patients. The Medical Assistant will administer medications as directed by supervising physician and according to State Law. The Medical Assistant will also assist with administrative/clerical functions.

Care is appropriate to the population served.

This position is located at the Department of Pediatrics South Main Clinic on 3690 South Main Street, Salt Lake City, Utah.

Positions are designed to provide growth and professional development opportunities, including promotions within a defined career ladder.

The University of Utah offers a comprehensive benefits package including:

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

1. Interprets communication between the staff or faculty and the Spanish speaking population. Translates written educational materials and documents in accordance with readability guidelines. (25%)
2. Utilizes Spanish language skills on non-English speaking patient population. Follows up to inquire about individuals’ status, answers questions and coordinates care under direction of physicians and nursing staff. (15%)
3. Assists with the preparation and smooth operation of the clinic by making patient charts, referral letters and clinic schedules. Answers patient questions regarding policies, co-payments, fee schedules, etc. Obtains medical and insurance information and enters information into the database. (10%)
4. Assists Spanish speaking patient population in completing medical, financial and related forms, and in accessing patient medical portal. (10%)
5. Maintains patient registries and utilizes them to manage patient care for specific patient populations. Maintains and updates patient care coordination notes in electronic medical records. (10%)
6. Assists with identification of “high-risk” patients (the chronically ill and those with special health care needs) and adds them to the patient registries for continuous follow up and monitoring. (10%)
7. Utilizes Spanish language skills on non-English speaking patient population to teach patient education and discharge planning in conjunction with physicians and nursing staff. (5%)
8. Coordinates Certificates of Medical Necessity, determines and collects payments due prior to procedure, and communicates ineligibility to physicians and patients when necessary. (5%)
9. Prepares patients for examination and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure, and responses to standardized medical history questions. (<5%)
10. Assists licensed staff with all patient care related duties as deemed necessary by assigned department. (<5%)
11. Acts as a chaperone for health care providers during patient examination as requested and assists with procedures. (<5%)
12. Confirms correct insurance information and interviews and evaluates patients to determine eligibility for assistance programs. (<5%)
13. Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab testing. (<5%)
14. Coordinates referrals and obtain pre-authorization from insurance companies for procedures and treatments. (<5%)
15. Tracks and organizes outside patient medical records to ensure complete medical records of all complex patients. (5%)
16. Escorts non-English speaking population to appropriate service area. (<5%)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients. Incumbents face exposure to potentially dangerous contaminated bodily fluids, blood, used needles and other contaminants as part of the daily hazards of the job.

Minimum Qualifications

Required:

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire
• Verifiable completion of one (1) of the following:

1. State approved EMT course.
2. One (1) year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting.
3. Medical Assisting education program.
4. University Hospital Medical Assistant certification program.

Preferences

Preferences

• Fluency in Spanish, both oral and written.
• Current certification as an Advanced EMT in the State of Utah.
• Current certification as a Certified Medical Assistant (CMA) through AAMA, or as a Registered Medical Assistant (RMA) through AMT, or as a National Certified Medical Assistant (NCMA) through NCCT, or as a Clinical Medical Assistant Certification through NHA.
• Certificate of Successful Completion of Bridging The Gap Training (Spanish), or Successful Completion of the Professional Medical Interpreter Training (Spanish) through the University of Utah Health Interpreter Services’ Department.
• Six months of related work experience in a healthcare field.

Applicants will be screened according to preferences.

Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.