Job Description

As the Credentialing Consultant, you will execute a range of specialized duties in the area of credential requirements and processes including, but not limited to assessing suitability of credentials; monitoring and reporting on credential status for schools and external entities; serving as a subject matter expert within the organization to guide and shape regulations, policies, processes, and procedures related to credentials; and be a trusted advisor to support team members in acquiring and retaining credentialed teachers. In addition to monitoring credential requirements, you will also be responsible for a range of specialized compliance-related activities including data collection operations data analysis, record-keeping, and various reporting and audit functions.

Company Information:

National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.

Duties and Responsibilities:

• Develop and implement strategies to support schools and other Service Center teams in ensuring compliance of certificated staff with credentialing requirements and appropriate teacher placement.
• Actively identify issues and proactively implement systems to reduce credentials non-compliance; serve as content expert on credentials and state and authorizer reporting.
• Evaluate employment transcripts, education units, credentials, and other records to assess certificated applicants’ eligibility and placement.
• Manage the renewal process for credentialed employees, including drafting and delivering communications relevant employees; receiving employee credential documentation; reviewing and assessing the validity of employee credential documentation; creating and updating employee credential records.
• Maintain database of employee credentials; audit database to ensure that records are accurate and current.
• Remain current on existing credentialing requirements and remain abreast of any legislative changes.
• Maintain relationships with Service Center teams to prevent and proactively resolve credentialing issues; disseminate accurate and timely information regarding credential requirements to key constituencies.
• Provide flexible solutions, resources, and support to teachers and other credentialed staff engaged in the credential renewal process.
• Serve as point of contact to Service Center staff and resolve complex or non-standard credentialing issues including those requiring research and additional fact-finding.
• Prepare for audits, dispute findings, and proactively identify and resolve non-compliance.
• Conduct administrative tasks, such as paperwork collection, accurate completion of forms, and data entry.
• Occasional travel is required to conferences, schools, and events.
• Additional duties as assigned.

Qualifications:

• Bachelor’s degree preferred.
• Proficiency in Microsoft Excel.
• Ability to develop and implement creative solutions for areas of responsibility.
• Work with sensitivity with confidential information on a continuous basis.
• Work as an integral part of a team.
• Be self-motivated and work independently as necessary.
• Ability to travel 5%.

This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI.

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National Heritage Academies is an equal-opportunity employer.