Job Description

Every day, millions of Australians rely on the Optus network to connect, work and stay in touch. Behind that experience is a team making critical decisions to keep customers, businesses and communities connected. Today, Optus is focused on strengthening the fundamentals by simplifying how we work, lifting standards, and building a more reliable, resilient customer experience.

We're looking for a Provisioning Manager who combines commercial acumen, analytical thinking and strong relationship-building skills. In this role, you'll partner with suppliers and stakeholders to drive performance, deliver value and continuously improve how we operate. If you thrive on solving complex challenges and making a meaningful impact, we'd love to hear from you.

Our people are at the heart of what we do. Through accountability, integrity, and collaboration, we deliver reliable services to millions of Australians. Join us to take on meaningful challenges, build strong relationships, and make a real impact.

Your day to day

• Oversee supplier performance and governance, ensuring field services are delivered safely, efficiently, and in line with agreed standards and service levels.
• Turn data into action by providing performance insights, managing reporting, and driving accountability for operational and commercial outcomes.
• Take ownership of contract financial management, including forecasting, budget control, vendor claims, and expenditure governance.
• Partner with stakeholders across Networks, Operations, IT, Finance, and vendor teams to drive continuous improvement and deliver lasting business value.

What makes you right for the role?

• Relevant qualifications in Telecommunications, Engineering, Business, Finance, or a related discipline, along with experience managing outsourced services and supplier performance.
• Strong commercial, financial, and analytical skills, including budget management, forecasting, reporting, and problem-solving.
• Knowledge of network operations, service delivery models, and the key drivers involved in building and operating telecommunications networks.
• Proven ability to influence stakeholders, lead discussions with senior leaders and suppliers, and drive outcomes through collaboration and sound decision-making.

By empowering one another, backing bold ideas and helping you own your impact, we’ve designed a workplace that gives you the freedom to grow, the support to thrive, and the chance to be part of something bigger – a team that’s shaping a more connected, inclusive and inspired Australia.

The good stuff

• Competitive remuneration, plus $80 monthly credit, 25% off Optus products and exclusive shopping discounts with our retail partners — making everyday life a little more affordable. Genuine Flexibility - work three days in the office, two days from wherever works best for you.
• An office campus that has it all - cafes chill out zones, GP, post office, gym and on-site childcare centre. It’s designed for real life.
• Great leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever matters most to you.
• Inclusive, carer-neutral paid Parental Leave of up to 16 weeks, because family comes first.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Your wellbeing matters, so we offer with free counselling and support services, available 24/7 in-person, by phone, SMS, or video.
• A free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. Or, heaps of onsite parking. Plus, end of trip facilities with lockers, showers, irons and hair dryers

Not every box ticked? Apply anyway. We believe the right mindset matter more than a perfect CV. We’ll back you to grow from there.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity