Job Description

Company Description

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY.

This is a Provisional to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current provisional employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 1053 Technology Analyst/Designer – Senior classification.

Application Opening: Wednesday, September 23, 2026

Application Deadline: The final day to apply is Wednesday, September 30, 2026 at 11:59 PM (P.S.T)

Salary Range: $134,082 - $168,688 Annually

Recruitment ID: PTP-1053-168143 / RTF0168141-01122600

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Job Description

Under general direction, oversees the more difficult and complex aspects of the systems and services development and improvement cycle, including needs analysis, cost-benefit analysis, structured systems and business interface analysis and design, feasibility analysis, technology and software assessment, user research needs analysis, project planning and management, system implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems, interfaces, and business processes.
2. Analyze business and user needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the success criteria for digital products and services.
3. Determine service or system requirements; develop or modify and document general system design; write detailed design specifications; conduct "walkthroughs" for proposed solutions to system problems.
4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
5. May implement and enhance software; develop, test, debug and deploy new/modified pro-grams.
6. Provide technical support for digital products and services; consult on the analysis of an application; troubleshoot system problems; implement solutions.
7. Conduct system analysis and may conduct development or configuration activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert changes from test to production.
8. Interface with users to determine system needs and requirements; conduct research, interviews, and usability testing; collect and analyze user feedback and service performance to inform system, process, or service improvements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.
9. Prepare, or assist client in preparing, service requests to implement system changes; determine level of effort required and the cost of implementing service requests; prioritize re-quests.
10. May provide technical production support for on-line and batch systems; assist with set processing schedule; update and produce reports.
11. Coordinate with outside vendors and contractors to complete projects and service re-quests; define, assign and evaluate their work.
12. May determine structure of databases; normalize data; perform conversion of data be-tween platforms; design, develop and generate routine and ad hoc reports in response to user needs.
13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.

Qualifications

Applicants must meet the Minimum Qualifications requirement by the final filing date unless otherwise noted.

MINIMUM QUALIFICATIONS:

1. Must be a Current Provisional Employee in Class 1053 who has worked at least 2,080 hours in Class 1053.
2. AND
3. Education: An associate degree in business administration, public administration, information systems, economics, finance, computer science, UX/UI design or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].
4. AND
5. Experience: Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Substitution:

Education Substitution:

1. One year of additional experience as described above may be substituted for the required degree.
2. Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

Verification of Experience and/or Education:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.

Failure to provide the required verification may result in rejection of application and/or removal from eligibility for referral and appointment in this class.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to a lower score.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures/Examination Requirements:

1. Job Application: Application must fully complete the job application for this recruitment on the City and County of San Francisco’s website. Information from resumes does not substitute for the information on the application or preliminary questionnaire. 
2. Questionnaire - Training and Experience Assessment (Weight 100%):

During the application process, applicants will be prompted to complete a questionnaire as part of the online employment process. 

It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list.

Important: Please answer the questionnaire thoroughly, even if the information is already included in your application or resume.

Ranking Based on Verified Provisional In-Class Service Duration:

Qualified applicants will be ranked on the eligible list based on the length of their Provisional City service in the 1053 - Technology Analyst/Designer – Senior class, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service.

NOTE: Applicants who meet the minimum qualifications are not guaranteed to advance through all the steps in the selection process. The department may administer additional position-specific selection procedures to make the final hiring decision.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

Duration of Eligible List:

The duration of the eligible list resulting from this examination process will be of six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see the city’s Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights: 

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.]

The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information:  If you have any questions, you may contact Kristi Sevilla at kristi.sevilla@sfdpw.org. Recruitment ID: PTP-1053-168143

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.