Job Description

Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.

At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.

If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!

• To assist the Provision Master in all required tasks;
• To ensure that items requested do not exceed ships storage capacity and/or affect ships safety;
• To follow the cleaning procedures and maintenance of all store rooms and Provision areas;
• To distribute items to departments as ordered or instructed by supervisor;
• To follow USPH standards at all times;
• To organize and participate in loadings in conjunction with the Provision Master and according to company policies and USPH standards;
• To receive, issue and to spot check all Hotel related items in store;
• To conduct a full bonded inventory every month as per Policy;
  • To deal with any maintenance issues which may arise in the Provision area and to report and follow up on the work orders in a timely manner;
• Other responsibilities, as assigned, but not limited to the above.

Qualifications

• Minimum of one (1) years’ experience in a hotel or one (1) years’ experience onboard a cruise ship in a similar position;
• Food and Beverage product knowledge is required;
• Must be fluent in spoken English;
• Must have excellent organizational skills and show attention to detail;
• Must possess excellent leadership skills and the ability to interact with all levels of personnel;
• Must be able to communicate and implement corrective action steps in an effective, yet diplomatic fashion;
• Must be able to remain calm under pressure;
• Needs to have an outgoing personality and has to possess a positive attitude, maintaining a friendly and approachable demeanour at all times.

Additional Information

Financial Responsibilities

• To ensure we receive items according to specification;
• To monitor and control all Hotel Stores inventories;
• To ensure that Company property is maintained properly and treated with respect at all times.

Safety Responsibilities

• To ensure that the proper use of Personal Protective Equipment in the Provision work areas is implemented at all times;
• To ensure that hazardous materials are properly received, stored, handled and distributed;
• To ensure that Safe Lifting Techniques are practiced at all times in the Provision Department;
• To be familiar with Ship´s Emergency plans;
• To be familiar with Safe Working Practices.

Emergency Duties

• To follow instructions on Safety Card.
• To participate in Guest/Crew Lifeboat Drills as per instructions.
• Other safety responsibilities, as assigned, but not limited to the above.

Team Communication and Meetings

• To attend meetings with the Provision Master on a regular basis.