Conservice

Provider Research Analyst

Conservice  •  Mandan, ND (Onsite)  •  14 days ago
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Job Description

Key Responsibilities

  • Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
  • System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
  • Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
  • Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
  • Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

  • Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
  • Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
  • Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
  • Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
  • Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.

Qualifications

Key Responsibilities

  • Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
  • System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
  • Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
  • Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
  • Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Qualifications & Preferred Skills

  • Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
  • Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
  • Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
  • Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
  • Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.
Conservice

About Conservice

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
River Heights, UT
Year Founded
2000
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