Job Description

Provider Relations and Medicaid Referral Outreach Manager - Home Care
Location: Hartford area
Employment Type: Full-Time
Salary Range: $65,000-$72,000 + Bonus

About the Role

A growing national home care organization has recently launched operations in Connecticut and is seeking an experienced Medicaid Referrals / Outreach Manager to support expansion in the Stamford and surrounding markets. This role is responsible for building referral pipelines, managing waiver-related relationships, and driving client growth through Connecticut Medicaid programs.

The ideal candidate has hands-on experience with Connecticut HCBS waivers, understands the local case management ecosystem, and can work independently while maintaining strong local relationships.

Key Responsibilities

• Develop and grow referral relationships tied to Connecticut Medicaid waiver programs
• Work closely with case management organizations and community partners, including Area Agencies on Aging
• Educate referral sources, clients, and families on home care services available under Medicaid waivers
• Coordinate closely with internal intake, scheduling, and clinical teams to ensure smooth start-of-care
• Track outreach efforts, referral activity, and conversion metrics
• Attend in-person meetings with referral partners in the local market

Required Waiver & Market Experience

• CT HCBS for Elders Waiver
• CT Personal Care Assistance (PCA) Waiver
• Experience working with Connecticut case management organizations, including agencies such as Southwestern Connecticut Agency on Aging

Qualifications

• 3+ years of experience working with Medicaid waiver programs in Connecticut
• Strong understanding of CT DSS, HCBS workflows, and referral processes
• Proven relationship-building and outreach experience
• Bachelor’s degree preferred or equivalent experience