
Building Name: UVMMC - 40 IDX DriveLocation Address: 40 IDX Drive, South Burlington VermontRegularDepartment: UVMHN – High Value CareFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: DayPrimary Shift: -Weekend Needs: NoneSalary Range: Min $32.70 Mid $40.88 Max $49.05Recruiter: Cathleen Sullivan
Serves as the primary liaison between providers, clinical leaders, operational teams, and the contracting department. Ensures provider understanding of payer contracts, payment methodologies, operational requirements, and value-based performance expectations.
Reports To: Payer Contracting, Policy & Regulatory Counsel
Key Responsibilities
Provider Engagement
· Build relationships with providers.
· Educate providers regarding contractual requirements and reimbursement methodologies.
Contract Performance Support
· Assist providers with contract-related issues.
· Coordinate escalation of payer operational concerns.
Operational Collaboration
· Partner with revenue cycle and finance.
· Support implementation of contract changes affecting providers.
· Facilitate provider feedback into contracting strategy.
Education & Communication
· Develop provider-facing educational materials.
· Lead presentations regarding contracting policy, disputes/resolutions.
· Ensure awareness of payer policy changes.
Qualifications
· Bachelor's degree required.
· 5+ years healthcare operations, contracting, provider relations, or managed care experience.
· Strong facilitation and relationship management skills.
· Excellent communication and presentation abilities.

The University of Vermont Medical Center is part of a six-hospital network serving patients and their families in Vermont and northern New York. We're not just caregivers and staff - we're your friends and neighbors, offering expertise, kind words and compassionate care when and where you need them. We are dedicated to providing you with the best medical care possible.
The University of Vermont Medical Center, along with the Robert Larner M.D. College of Medicine The University of Vermont and College of Nursing and Health Sciences, is one of 138 academic medical centers in the country. Through The University of Vermont Health Network and collaborative relationships throughout Vermont and northern New York, we are able to provide the highest quality care, informed by academic research, to patients throughout our region.
The UVM Medical Center, along with its three founding organizations, The University of Vermont College of Medicine and College of Nursing and Health Sciences, share a rich history dating back to the 1800s.
The UVM Medical Center is committed to the development of an Integrated Delivery System which provides high value health care to the communities we serve and enhances our academic mission. Our mission is to improve the health of the people in the communities we serve by integrating patient care, education, and research in a caring environment.