Job Description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

The Provider Recruitment & Engagement Supervisor oversees a team responsible for recruiting, engaging, and retaining dental providers participating in California’s Medi-Cal Dental program. This role leads provider outreach strategies, monitors program effectiveness, develops client-facing reporting, and serves as a key liaison between providers, clients, and internal stakeholders. The ideal candidate combines leadership experience, provider network knowledge, analytical skills, and a passion for improving provider participation and engagement.

Your role in our mission

• Lead and develop a team responsible for provider recruitment and engagement activities, fostering a culture of accountability, collaboration, and continuous improvement.
• Oversee initiatives designed to recruit, engage, and retain Medi-Cal Dental providers throughout California.
• Monitor outreach and engagement efforts, evaluating program effectiveness and recommending enhancements based on performance metrics, stakeholder feedback, and program objectives.
• Direct the development of routine and ad hoc reports, dashboards, executive summaries, and presentations for clients and leadership.
• Analyze provider recruitment and engagement trends, translating complex data into actionable insights and recommendations.
• Ensure reporting deliverables are accurate, timely, and aligned with contractual requirements and client expectations.
• Serve as a primary point of contact for provider outreach, recruitment, engagement initiatives, and reporting activities.
• Collaborate with internal departments, clients, providers, and community partners to support network growth and provider participation goals.
• Drive process improvement initiatives that enhance operational effectiveness, reporting accuracy, and provider experience.
• Support strategic projects and special initiatives related to provider network development and engagement.

What we're looking for

• 3 to 5 years of experience in healthcare, dental insurance, managed care, provider network management, provider relations, provider recruitment, outreach, communications, or a related field.
• 2+ years of supervisory, team leadership experience.
• Experience developing reports, presentations, executive summaries, and client-facing communications.
• Strong analytical skills with experience interpreting data, tracking performance metrics, identifying trends, and developing recommendations.
• Experience using CRM platforms, outreach tracking systems, databases, and reporting tools.
• Excellent written and verbal communication skills with the ability to interact effectively with providers, clients, and leadership teams.
• Experience managing multiple priorities, projects, and deadlines in a fast-paced environment.

What you should expect in this role

• This is a hybrid position based in Roseville, CA with two days in office per week required in the office.
• While this is a hybrid role, candidates may be required to work onsite in Roseville, CA, during orientation and onboarding.
• Onsite frequency may be revised in the future based on business needs.
• This position provides opportunities for quarterly work-related travel throughout California.
• Candidates are required to have their video camera on during all interviews.

Applications for this positon will be accepted until 10/5/2026.

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The pay range for this position is $70,304 - $85,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.