Job Description

Requisition No: 870682

Agency: Agency for Persons with Disabilities

Working Title: PROVIDER COMPLIANCE LEAD - 67016626

Pay Plan: Career Service

Position Number: 67016626

Salary: $60,000.20 to $65,000.00 Annually

Posting Closing Date: 02/25/2026

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AGENCY FOR PERSONS WITH DISABILITIES

POSITION: GOVERNMENT OPERATIONS CONSULTANT III - Career Service

WORKING TITLE: LEAD PROVIDER COMPLIANCE COORDINATOR

POSITION NUMBER: 67016626

OPEN COMPETITIVE OPPORTUNITY

*This is an ANTICIPATED VACANCY*

03/01/26

This posting may close before the posted closing date.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$60,000.00 - $65,000.20 Annually $2,307.70 - $2,500.00 Bi-weekly

This is a highly responsible position serving the Agency for Persons with Disabilities (APD) State Office whose role includes but is not limited to, providing statewide coordination, direction and specific technical assistance to Regional APD offices regarding programs within the APD services system.

The Work You Will Do

The Lead Provider Compliance Coordinator is responsible for providing technical and functional recommendations, leadership and guidance, regarding the workflows in provider terminations, Provider adverse actions, Changes of Ownership (CHOW), and background screenings. This role requires a combination of leadership, project management, and provider action expertise to drive the effectiveness of the Provider Relations Unit. Foster a positive and collaborative team environment, promoting professional growth and development among team members. Conduct regular team meetings to facilitate communication and knowledge sharing.

Coordinates, processes, monitors and tracks provider action and termination requests which includes but is not limited to the following, Monitors provider actions inbox daily to ensure incoming work is tracked and organized. Delivers technical assistance and information to unit staff and regional staff. Notifies regional offices of termination review decisions in a timely and professional manner. Organizes cases and facilitates staff reviews with the Office of General Counsel and Operations. Ensures that terminated providers are closed in all relevant APD and AHCA systems. Creates and presents summary data reports on provider terminations to management. Acts as liaison with Agency for Health Care Administration and the Medicaid fiscal agent.

Assists the Provider Relations Unit Manager by serving at the Lead in the following duties:

Coordinate with the Medicaid fiscal agent, providers, and regional offices regarding provider actions. Provide technical assistance and training to Regional staff regarding all aspects of provider actions and terminations.

Update relevant data systems with provider information.

Collaborate with communications to create revisions to provider web content.

Provide technical assistance to current providers on provider record maintenance.

Compile reports, review trends, and develop processes in response to data to improve processes.

Coordination of Provider Background Screening application processing.

Assist the Regions in the coordination of all CHOW process steps.

Manage unit initiatives to ensure successful and timely completion.

Perform other duties as assigned.

Minimum Qualifications

• Proficiency with Microsoft Word and Excel.

• High School diploma or its equivalent.

Knowledge, Skills, And Abilities

Knowledge of:

• DD/HCBS Medicaid Waiver and Florida's Developmental Disabilities system.

• Rules, policies, procedures and laws related to the DD/HCBS iBudget Waiver program.

Ability to:

• Develop rules, policies and procedures related to Florida's Waiver and Medicaid program.

• Understand, apply and interpret applicable statutes, rules, regulations and policies related to the waiver program.

• Communicate effectively both in writing and verbally.

• Establish and maintain effective working relationships with coworkers, Field Office staff, consumers, family members and other stakeholders.

• Work independently.

• Learn and communicate complex information.

• Plan, organize and coordinate work assignments.

Demonstrate Skills in:

• Producing information, data analysis, and reports to executive leadership.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287.

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.