Job Description

First Canadian is a national organization and we are experiencing unprecedented growth!

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

• Off work 1 hour early on Fridays.
• Earned Time-Off Program and vacation.
• Group Retirement Savings Plan with employer match.
• On-site gym including free weekly classes with a qualified trainer.
• Newly renovated facility with ergonomic desks/chairs.
• Educational assistance and career development.
• Employee benefits.
• Health and Wellness spending account.
• Employee Assistance Program (EAP).
• Employee discount programs.
• A Culture Team dedicated to diversity, inclusion, and employee programs.
• Employee recognition and appreciation events.
• French is not required for this role but is an asset, an uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

The Protection Product Data Entry role, reporting to the Office Manager, is based in Sherwood Park, AB. This on-site position is responsible for registering a high volume of ancillary certificates received from dealerships, while ensuring accuracy and compliance with company procedures. This role is fast paced and requires a keen eye for detail. Responsibilities include identifying and escalating problem certificates, verifying void certificates, managing bad scans, communicating with Account Managers regarding deficiencies, and supporting daily administrative operations as required.

The hours of work for this position is 8:00am to 5:00pm Monday to Thursday and 8:00am to 4:00pm on Friday.

Essential Responsibilities:

• Registering all Ancillary and Mechanical Breakdown certificates daily.
• Recognizing and forwarding problem certificates to the respective Administration Department for; certificates registered under business name only, unsigned certificates, manual changes to the certificates that are not initialed, effective date issues, confirmation of coverage letters needed, previously remitted certificates and more.
• Void certificate verification – ensuring certificates received and marked as void have been properly handled and filed.
• Bad Scans – Identifying bad copies of certificates in a batch, documenting comments in the certificate and filing the hard copy for our records.
• Emailing Account Managers when large amounts of unsigned certificates are identified in a batch.
• Other duties as required.

Qualifications:

• High School diploma or equivalent is required.
• Intermediate skill with Microsoft Office (Word/Excel) is required.
• Experience working in AS400, is an asset.
• Keyboarding 40+ words per minute is required.
• Fluent in English with proven competencies in verbal and written communication is required.
• Fluent in French with proven competencies in verbal and written communication is an asset.
• Successful completion of a criminal background check, education verification and employment reference checks is required before employment.

Thank you for considering our organization.

If you are bilingual there will be a French and English assessment as a part of the recruitment process.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.