Norwegian Refugee Council

Protection Officer Sudan Tawilah

Norwegian Refugee Council  •  Republic of the Sudan (Onsite)  •  10 days ago
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Job Description

Roles and responsibilities:

The Protection Officer oversees day-to-day implementation of protection activities in Tawilah, leading protection monitoring, case identification, and referral processes through field visits, assessments, and community sensitization. The role ensures timely, accountable delivery of protection services in line with NRC policies and work plans, while supervising Technical Assistants and coordinating with partners, local authorities, and other NRC teams. It also involves reporting, M&E support, and capacity-building for the field protection team.

Generic Responsibilities:

1.Ensure adherence with NRC policies, tools, handbooks and guidelines

2.Implement protection from violence project portfolio according to plan of action

3.Prepare and develop status reports as required by management

4.Ensure proper filing of documents

5.Ensure that projects target beneficiaries most in need, while exploring and assessing new and better ways to assist.

6.Monitor the process of beneficiary selection and make sure of accountability and transparency.

7.Promote and share ideas for technical improvement

8.Suggest capacity building measures for Protection field team to the coordinator

Specific responsibilities:

  • Lead the implementation of the different components of protection monitoring, case identification and referrals according to tools, SOPs, and annual work plan in Tawilah.
  • Ensure that projects targets beneficiaries most in need of protection.
  • Lead in regular visit to settlements to conduct focus group discussion, observations, quantitative survey to feed into protection monitoring.
  • During field visits: Identify protection cases during the field visit, refer cases in need and follow up on the referrals.
  • Ensure that procurement, development and distribution of materials and equipment are timely and according to procedures.
  • These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Implement protection from violence project portfolio according to plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents
  • Ensure that projects target beneficiaries most in need, while exploring and assessing new and better ways to assist.
  • Monitor the process of beneficiary selection and make sure of accountability and transparency.
  • Promote and share ideas for technical improvement
  • Suggest capacity building measures for Protection field team to the coordinator

Generic professional competencies

  • 2-3 years’ experience from working as a protection staff with knowledge in case management and case identification, program in a humanitarian/recovery context.
  • Previous experience from working in complex and volatile contexts.
  • Documented results related to the position’s responsibilities
  • knowledge of English language, Arabic and other local languages
  • Political and cultural awareness, as well as good understanding of the displacement context
  • University degree or technical school degree (social sciences preferred, e.g. education, political or Social science, international relations, law, journalism, gender studies, human rights etc.).

Context related skills, knowledge and experience

  • Preferable experience in a project implementation position in an NGO;
  • Excellent verbal communication skills;
  • Excellent team-working skills;
  • Flexible and adaptable, with the ability to cope with stressful situations;
  • Good written communication skills;
  • Good computer literacy, including use of smartphones and MS Office (Word and Excel);
  • Good verbal and written English skills are of benefit;
  • Knowledge of multi-sectoral humanitarian response, including Protection, WASH, Shelter, and emergency distribution is of benefit;
  • Experience in Protection programming is of benefit

Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Build meaningful relations
  • Act with integrity
  • Empower people
  • Deliver results

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

  • treat everyone with respect and dignity
  • contribute to building a safe environment for all
  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
Norwegian Refugee Council

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.

We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.

Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.

NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.

In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.

To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.

Industry
Nonprofit & NGOs
Company Size
5,001-10,000 employees
Headquarters
Oslo, NO
Year Founded
1946
Website
nrc.no
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