Job Description

At MCB, we grow with purpose, building progress that lasts for the people and communities we serve. As a Protection Officer within the Physical Security BU of the Facilities Management SBU, you will help safeguard our employees, customers and assets from potential risks and hazards by connecting people, systems and processes to deliver a secure and reliable banking environment, every single time.

About MCB

MCB is one of Africa’s most significant financial services brands. With almost 200 years of history rooted in Mauritius and a growing footprint spanning Africa, Europe, the Middle East and beyond, we’re a bank built on substance, not just scale. We’ve spent nearly two centuries helping people, businesses and communities grow, and we’re still only getting started. A career here means pride, purpose and real impact. Bring your ambition and your heart. You’ll find opportunity, a team that values you as a person and a high performer, and work that goes well beyond the numbers.

Your responsibility as a Protection Officer is to assist the Senior Protection Officer in ensuring the round-the-clock implementation of MCB’s security framework by delivering frontline physical security services, including security controls, monitoring, access management, customer engagement and incident response, to minimise risks to employees, customers, assets, facilities and business operations.

We are looking for:

Job Vacancy: Protection Officer

In this role you will:

• Ensure the effective delivery of physical security operations, including patrols, guarding, monitoring and access control, to protect employees, customers, visitors, assets, facilities and business operations;
• Act as the first point of contact for day-to-day security matters and provide professional, welcoming and customer-focused assistance to employees, customers, visitors, contractors and other stakeholders;
• Monitor security systems, alarms and events, identify anomalies and take appropriate action or escalate matters to the Senior Protection Officer in line with established procedures;
• Respond promptly to security incidents, emergencies, safety concerns and suspicious activities, collaborating with colleagues, service providers and emergency responders to minimise risks and operational disruption;
• Maintain accurate and timely security records, incident reports and operational information to support investigations, regulatory requirements, compliance and informed decision-making;
• Identify security vulnerabilities, equipment faults and maintenance requirements, and support corrective actions to ensure that security systems, facilities and equipment remain operationally effective;
• Promote compliance with security policies, access requirements, safe working practices and professional standards, while maintaining operational readiness through training, exercises and continuous adaptation to evolving threats, technologies and business needs.

To succeed, you will be required to demonstrate the following competencies:

• Consistently achieving results, even under tough circumstances;
• Gaining the confidence and trust of others through honesty, integrity, and authenticity;
• Holding self and others accountable to meet commitments;
• Building partnerships and working collaboratively with others to meet shared objectives;
• Produce written communication that is structured with the intended audience in mind.

We are looking for candidates who have at least:

Either

• A School Certificate (SC);
• 2 years' professional experience in Security operations, including expertise in monitoring Security Systems.

Or

• 5 years' professional experience in Security operations, including expertise in monitoring Security Systems.

And

• BTEC Level 3 in Security Management would be an advantage.

A combination of both qualification & experience will be considered.

Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.

Please ensure all required information is accurately entered in relevant sections. Any incomplete application will not be considered. Kindly attach a complete CV when applying.

As part of the recruitment process, candidates will be required to provide a valid Certificate of Character of less than 3 months and two professional references.

The deadline for submission of application is 21 September 2026.

Management reserves the right not to appoint anyone following this advert.