Job Description

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

As a Protection Field Officer with the ICRC Mission in the Republic of Kazakhstan, you will join the team of the ICRC Regional Delegation for Central Asia, which has been operational in the region since 1992. The Delegation works to protect and assist vulnerable populations affected by conflict and other emergencies in Kazakhstan and abroad, in close cooperation with National Red Crescent Societies. The ICRC supports National Societies and state authorities across the region in strengthening their capacities, particularly in emergency preparedness, protection of family links, and the promotion of international humanitarian law (IHL). It also supports the implementation of IHL and other relevant international norms, while fostering understanding of the ICRC’s mandate and activities.

Under the supervision and guidance of the Head of Mission and the Protection Coordinator of the ICRC Regional Delegation for Central Asia, the Protection Field Officer contributes to the implementation and monitoring of ICRC activities in the areas of Protection.

Accountabilities & functional responsibilities

• Under the supervision of the line manager, contribute to the implementation of ICRC Protection activities in Kazakhstan in accordance with established guidelines and instructions, applying strong knowledge of the national context and relevant legal frameworks, and contribute to the development of the Delegation’s Protection and data management approach.
• Serve as a focal point for ICRC Protection activities, with a particular focus on humanitarian services related to the Protection of Family Links (PFL) offered to people affected by conflict in the region and abroad and linked other humanitarian situations, in line with defined objectives.
• Receive, process, and ensure appropriate follow-up of requests from beneficiaries in compliance with ICRC standards and procedures, collect tracing cases from enquirers as required.
• Ensure timely, accurate, and confidential follow-up of individual cases in the best interests of enquirers and beneficiaries, including referrals to relevant organizations when appropriate.
• With guidance from the Data Officer at the ICRC Regional Delegation in Tashkent, assume data management responsibilities as the focal point for data management, independently enter and process identity- and event-related data linked to Protection activities, and ensure records are accurate and up to date.
• When required, support the Data Officer in Tashkent in preparing working lists and relevant information (e.g. individual case follow-ups, Red Cross Messages, replies, and analysis).
• Monitor and analyze developments in the general and humanitarian context, including the structure and functioning of relevant state institutions, in order to contribute to the orientation and effective implementation of the delegation’s Protection activities.
• Support colleagues in the organization of regional and national meetings, conferences, and events, represents the ICRC within the scope of assigned expertise and ensure compliance with administrative and logistical procedures.
• Draft meeting minutes, institutional reports, briefing notes, and other required documentation, manage correspondence accurately and maintain effective filing and archiving systems to ensure follow-up and institutional memory.
• Provide translation and/or interpretation services between Kazakh, Russian, and English as required.
• Manage assigned budgets and monitor their implementation in accordance with ICRC financial procedures.

Selection requirements and experience

• Diploma or degree in Political Science, Social Sciences, Humanities, Data Science, Statistics, or a related field.
• Minimum 1 to 3 years of work experience (preferably in a similar field of activity), experience in humanitarian sector an asset.
• Computer proficiency.
• Excellent written and oral English, Kazakh, and Russian.
• Autonomous and dynamic

What we offer

We offer an engaging and rewarding role in a dynamic humanitarian and international environment, including comprehensive initial training and onboarding support, as well as a competitive salary and medical coverage.

Additional information

• Type of role/position: Resident
• Working rate: Full-time
• Starting date: 1 April, 2026
• Location: Astana, Kazakhstan
• Job level: B2
• Application deadline: 9 March, 2026
• Candidates must be citizens of Republic of Kazakhstan of should hold valid work permit
• Comprehensive resume and cover letter only in English together with the salary expectation will be accepted. Applications submitted without the required documents will not be considered.

ICRC is an equal opportunity employer, and we strongly encourage applications from all qualified candidates. We value diversity and are committed to crafting an inclusive working environment.

Only short-listed candidates will be contacted.

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.