UNHCR, the UN Refugee Agency

Protection Associate

UNHCR, the UN Refugee Agency  •  Juba, SS (Onsite)  •  21 hours ago
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Job Description

Deadline for Applications

June 8, 2026

Hardship Level

E (most hardship)

Family Type

Non Family with Residential LocationDanger Pay

Residential location (if applicable)

Nairobi (CO), Kenya

Grade

GS6

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2026-07-01

Standard Job Description

Protection Associate

Organizational Setting and Work Relationships
The Protection Associate normally reports to the Protection Officer or the Senior Protection Officer. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.

The Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC) and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor.

The Protection Associate also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
- Assist in providing comments on existing and draft legislation related to PoC.
- Provide advice on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
- Assist in conducting eligibility and status determination for PoC.
- Contribute to measures to identify, prevent and reduce statelessness.
- Contribute to a country-level child protection plan as part of the protection strategy.
- Contribute to a country-level education plan as part of the protection strategy.
- Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
- Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
- Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
- Facilitate effective information management through the provision of disaggregated data on PoC and their problems.
- Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
- Assist the supervisor in prioritizing PoC for interview, counselling and propose protection support for individual cases.
- Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
- Assit the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures.
- Submit individual payments request for PoC for approval.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
International Law, Political Science
or other related field
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified

Desirable
Protection Learning Programme

Functional Skills
IT-Computer Literacy
PR-Refugee Protection Principles and Framework
PR-Protection-related guidelines, standards and indicators
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The candidate will be part of IDP unit and directly support the national Protection Cluster. The desirable qualities would be as follows:

 The candidate will be required to develop pragmatic protection responses and strategies in complex operational contexts marked by a combination of new, resurgent, and protracted displacement situations.
 The candidate should have solid, broad operational and policy making experience in developing, monitoring, and coordinating comprehensive solutions
 S/he should be familiar with the Policy on UNHCR’s Engagement in Situations of Internal Displacement and the UNHCR’s multi-year Focus Area Strategic Plan on Protection and Solutions for IDPs.
 The candidate will be expected to support the country office in the implementation of above-mentioned strategies and policies, monitor respective progress, assist with capacity-building of staff, contribute to strengthened visibilization of UNHCRs stepped-up engagement and provide inputs to resource mobilization and advocacy. This includes advice for respective analysis of protection risks, programming of responses, and strengthening of partnerships.
 The incumbent will be expected to have proven knowledge and practice in coordination and South Sudan Protection Cluster and HCT Protection Strategies.
 Relevant Protection Cluster Coordination Support experience

To support the above the following will be functions of the incumbent:
 Compile and review weekly updates from subnational clusters across South Sudan.
 Extract and analyze key information on incidents, risks, response gaps, and operational constraints.
 Produce bi-weekly Protection Cluster Situation Reports highlighting trends, priorities, and actionable recommendations.
 Maintain a centralized repository of reports, assessments, and coordination documents.
 Serve as a key link between field-level coordination platforms and the national Protection Cluster in Juba.
 Facilitate two-way communication, ensuring field actors receive guidance, tools, and decisions in a timely manner.
 Channel field queries to relevant national-level stakeholders and ensure follow-up.
 Prepare internal briefs summarizing field developments for cluster leadership and partners.
 Support preparation of agendas and documentation for national and subnational cluster meetings.
 Track follow-up actions and monitor implementation at field level.
 Contribute to mapping of actors, services, and referral pathways across South Sudan.
Required Qualifications & Experience
 Minimum [5–8] years of experience in humanitarian protection, preferably in complex emergencies.
 Demonstrated experience in cluster coordination, information management, or protection analysis.
 Strong understanding of protection principles, AGD approaches, and humanitarian coordination mechanisms.
 Experience working in South Sudan or similar contexts is highly desirable.
 Excellent analytical, drafting, and communication skills.
 Ability to work under pressure, manage multiple priorities, and operate in insecure environments.

All the shortlisted candidates will be subjected to a competency-based interview

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework

Education

Certifications

International Law - Other, Political Science - Other

Work Experience

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Negotiation & conflict resolution, Organizational awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn't require a functional clearance

UNHCR, the UN Refugee Agency

About UNHCR, the UN Refugee Agency

UNHCR, the UN Refugee Agency, is a global organisation dedicated to saving lives, protecting rights and building a better future for people forced to flee their homes because of conflict and persecution.

We lead international action to protect refugees, forcibly displaced communities and stateless people.

We deliver life-saving assistance, help safeguard fundamental human rights, and develop solutions that ensure people have a safe place called home where they can build a better future. We also work to ensure that stateless people are granted a nationality.

We work in over 130 countries, using our expertise to protect and care for millions.

UNHCR’s greatest asset is our workforce. We work with passionate, talented and creative individuals who want to use their skills for good. Thanks to people like you, we can develop solutions that enable people who have been forced to flee to restart their lives and build better futures.

Current Opportunities

http://www.unhcr.org/careers.html

Meet UNHCR Staff

https://bit.ly/2EMZrlO

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Industry
Government & Public Safety
Company Size
10,000+ employees
Headquarters
Geneva, CH
Year Founded
Unknown
Website
unhcr.org
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