UNHCR, the UN Refugee Agency

Protection Assistant

UNHCR, the UN Refugee Agency  •  Kingdom of Spain (Onsite)  •  7 days ago
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Job Description

Deadline for Applications

April 2, 2026

Grade

GS4

Staff Member / Affiliate Type

General Service

Reason

Temporary > Temporary Assignment/ Appointment

Hardship Level

H (no hardship)

Family Type

Family <p></p><p></p>

Residential location (if applicable)

Target Start Date

2026-05-01

Target End Date

2026-07-31

Standard Job Description

Protection Assistant

Organizational Setting and Work Relationships
The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities.

The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor.

The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
- Observe and respect protection related Standard Operating Procedures (SOPs).
- Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners.
- Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management.
- Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement.
- Facilitate liaison with competent authorities for the issuance of personal and other relevant documents.
- Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR).
- Select PoC for preliminary interviews and decide which relevant information to share.
- Enforce integrity in the delivery of protection services by local implementing partners.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level
For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Protection
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential: Not specified.
Desirable: Not specified.

Functional Skills
PR-Protection-related guidelines, standards and indicators
PR-Refugee Protection Principles and Framework
IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Protection Assistant G4 Baleares

The following tasks are to be implemented in the province of Baleares, Spain:

• Gather information on profiles of sea arrivals, including their displacement drivers, access to protection, means and conditions of movement, and aspirations and produce detailed reports to support UNHCR’s analysis and operational response in the context of the Routes Based Approach (RBA), contributing to evidence based recommendations to relevant authorities.

• Conduct regular visits to first-line detention facilities (CATE) and reception centers across the Balearic Islands to provide asylum-related information, identify protection needs, and contribute to access to asylum procedures for forcibly displaced and stateless people with a special focus on persons with specific needs.

• Support the implementation of the national child protection strategy, actively visiting child protection centres to ensure that unaccompanied children in need of international protection are properly identified, referred to the asylum procedure and to the best accommodation for their needs.

• Conduct or support trainings for authorities and other protection actors working with persons arriving by sea on identification of international protection and specific needs, including protection of gender-based violence survivors and child protection.

• Undertake individual counselling, identification and referrals of persons arrived by sea, including unaccompanied children, to assess their international protection and specific needs, and refer them to asylum or appropriate services, when applicable.

• Other duties as assigned to meet operational requirements.

Functional Clearance

This position doesn't require a functional clearance

Required languages (expected Overall ability is at least B2 level)

Spanish

,

English

,

Desired languages

French

,

,

Additional Qualifications

Skills

IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework

Education

Certifications

HCR Learning Program - UNHCR, HCR Protection Induction Prog - UNHCR

Work Experience

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Other information

only shortlisted candidates will be invited for the interview
in case of questions please contact spamavac@unhcr.org

UNHCR, the UN Refugee Agency

About UNHCR, the UN Refugee Agency

UNHCR, the UN Refugee Agency, is a global organisation dedicated to saving lives, protecting rights and building a better future for people forced to flee their homes because of conflict and persecution.

We lead international action to protect refugees, forcibly displaced communities and stateless people.

We deliver life-saving assistance, help safeguard fundamental human rights, and develop solutions that ensure people have a safe place called home where they can build a better future. We also work to ensure that stateless people are granted a nationality.

We work in over 130 countries, using our expertise to protect and care for millions.

UNHCR’s greatest asset is our workforce. We work with passionate, talented and creative individuals who want to use their skills for good. Thanks to people like you, we can develop solutions that enable people who have been forced to flee to restart their lives and build better futures.

Current Opportunities

http://www.unhcr.org/careers.html

Meet UNHCR Staff

https://bit.ly/2EMZrlO

⚠️ Important notice: Our protection work extends to online spaces, which means we may hide/delete comments with hate/spam/profanity/misinfo/disinfo.

Industry
Government & Public Safety
Company Size
10,000+ employees
Headquarters
Geneva, CH
Year Founded
Unknown
Website
unhcr.org
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