Highmark Residential

Property Support Administrator

Highmark Residential  •  Addison, TX (Onsite)  •  14 days ago
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Job Description

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Purpose: Responsible for resident accounting functions. Reviews resident ledgers for accuracy. Performs audit functions on Rent Roll and portal app.

Highmark can supply the following to meet your needs:

  • Help you achieve your goals by continuous professional development and regular career progression sessions
  • Competitive pay for the market
  • Monthly bonus opportunities for all site associates
  • 30% associate rent discount
  • Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
  • Company-provided life insurance, short term and long term disability coverage
  • Flexible Spending accounts
  • 401(k) eligibility after 90 days, with 4% Highmark match
  • Professional Certification & Tuition reimbursement
  • Vacation, Sick and Personal Time off available to use after 90 days
  • 10 paid holidays
  • Paid parental leave

Responsibilities

What your day may entail, this is not inclusive:

  • Process move-ins and ensure accuracy of charges on the ledger as stated in lease agreements
  • Create late rent letters and work with on-site team for timely delivery per state requirements
  • Assist in eviction process and follow orderly and timely policies for local municipalities
  • Charging of applicable legal fees on resident ledgers as allowable by local municipalities
  • Tracking and reporting on potential Skips so that on-site members can verify the occupancy status of the unit
  • Tracking and adjusting payments settings on Non-Sufficient Fund Payments (NSF's)
  • Adjusting move-out dates in Yardi as lock-out dates are scheduled with the local Sheriff and/or courts
  • Prepare accounting records and reports, including month close
  • Process and verify move-out charges for Deposit Accountings and integration with rental collection company
  • Must always be courteous and helpful to residents in all correspondence
  • Assist with bad debt collections until no longer applicable
  • Perform reconciliation, research and troubleshoot discrepancies as related to the rent roll and accounts receivable

Qualifications

We're looking for you if you have the following qualifications:

  • Previous bookkeeping experience required
  • Extensive experience with Yardi, accounting processes and controls
  • Microsoft Office skills - Word, Teams, and Excel
  • Possess excellent writing and communication skills, including proper grammar and email etiquette in English
  • Basic understanding of accounting functions
  • Ability to coordinate activities and meet deadlines
  • Ability to collaborate with peers on training and support objectives

Physical Requirements:

  • Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communication
  • Must have normal range of vision, hearing, and speech

#CORP

Req. ID: 2026-9083

Highmark Residential

About Highmark Residential

Highmark Residential is a proud subsidiary of Starwood Capital Group and one of the nation’s premier multifamily property management companies. With over 30 years of experience, we’ve built a strong foundation of operational excellence while continuously growing to meet the evolving needs of our residents and partners. Today, we provide more than 95,000 residential units across 15 states, helping to shape vibrant communities where people feel truly at home.

With a rapidly expanding portfolio of over 380 properties, Highmark Residential combines deep industry expertise with hands-on execution to deliver comprehensive in-house services across leasing, marketing, accounting, legal, and financial analysis. Our commitment to growth extends beyond our footprint—we actively invest in capital improvements and strategic repositioning to enhance property value and ensure each community thrives long term.

Headquartered in Dallas, our nationwide growth is supported by regional offices in Atlanta, Austin, Baltimore, Charlotte, Dallas, Denver, Fort Worth, Houston, Jacksonville, Miami, Nashville, Orlando, Phoenix, and Tampa—allowing us to scale with agility while staying connected to local markets.

Industry
Real Estate & Property
Company Size
501-1,000 employees
Headquarters
Dallas, Texas
Year Founded
2019
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