OpenAgent

Property Specialist - Remote

OpenAgent  •  Melbourne, AU (Remote)  •  3 hours ago
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Job Description

OpenAgent is one of Australia’s leading prop-tech companies, making it easier for Australians to buy, sell and own property.

We're a high-performing, remote-first team that moves fast, solves meaningful problems, and delivers real impact for customers every day. If you're ambitious, collaborative and love working with smart people, we'd love to hear from you.

We're looking for a Property Specialistto join our growing team.

What’s the role like?

Working as a Property Specialist, you’ll be helping homeowners find the right real estate agent to help them sell their home. You’ll be taking the time to really get to know our customers and understand what they want. Using our technology and knowledge of the market, our Property Specialists provide expert recommendations and advice on selecting an agent and personal support through the sales process.

OpenAgent works with great agents to get the best results for homeowners. Finding the top agents and building a real partnership with them is what makes the team so successful.

We serve the whole of Australia which makes the phone our channel of choice. Our Property Specialists typically speak to 30-40 customers in a day using our integrated CRM and telephony system.

Skills and Experience

  • Have you bought or sold property? Tell us about it! (Include your story in your cover letter or resume.)
  • Communication is key - you’re a natural talker and particularly good at listening and asking great questions to best understand our customers.
  • Attention to detail - making detailed recommendations to customers and thorough introductions to agents.
  • Being a customer hero - leaving nothing to chance and constantly searching for ways to improve the experience.
  • Problem solving - Taking the time to learn about your customer with an outcome-focused solution.
  • Empathetic and open-minded to the difficult decision and process of selling property.
  • A passion for property with an appreciation for our customers' largest asset.
  • Experience working from home - a stable internet connection and a suitable environment for working from home are essential.

Why Join OpenAgent?

  • Work from home - we are a remote-first company with team members spread across Australia
  • Compensation - we offer competitive salaries that are in line with the market.
  • Birthday leave - enjoy an extra day of paid leave to celebrate your birthday!
  • Paid Parental Leave
  • OA Days- team members are given a bonus 2 or 3 paid leave days a year (depending on tenure) to use towards whatever they’d like (following completion of a qualifying period)
  • Access to a Wellness & Employee Assistance Program (EAP).

About OpenAgent

At OpenAgent, we're making it easier for Australians to buy, sell and own property.

Since 2013, we've helped millions of Australians make smarter property decisions through trusted advice, data-driven insights and innovative technology.

Every month, thousands of Australians use OpenAgent to navigate important property decisions, helping fulfil our mission to bring greater transparency, confidence and simplicity to the property journey.

We're a team that combines ambition with humility, moves quickly, and isn't afraid to challenge the status quo. We believe great work happens when talented people are trusted to do what they do best.

If you're excited by meaningful work and the opportunity to help shape the future of property in Australia, we'd love to meet you.

OpenAgent

About OpenAgent

We’re OpenAgent — and it’s our mission to make it easier for Australians to buy, sell and own property.

Let’s be frank, selling and buying property is *stressful.*

While selling or buying a home often represents a new life chapter, there’s no denying that the decision is often spurred on (and complicated) by some of life’s biggest challenges and milestones. Things like getting married, expecting a baby, an ever-growing family, or not-so-happy occasions like separation or losing a loved one can all trigger the next step on the property journey.

Selling a home is a big deal, and, it’s not until you start the process that you realise just how overwhelming it truly can be. This is why it’s the first problem we set out to solve.

We started in 2013 with the goal of improving transparency around real estate and making it easier to find a trusted real estate agent.

Choosing an agent can sometimes feel like a game of chance. We remove the guesswork by putting the powerful tools of knowledge, insight and choice in a vendor’s hands. Every vendor’s story is different, but we know that no matter what your home-selling journey looks like, we can help.

We work with thousands of quality agents right across Australia so, if you're selling your property, OpenAgent is the place to go to find an agent you trust and get the support you need.

We're an Australian-based team with a bucketload of passion for the work we do. We work hard but we have fun doing it. At the end of the day, achieving big things with an awesome team is what makes this journey exciting.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Pyrmont, AU
Year Founded
2012
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