Job Description

Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.

Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship manager in our Herne bay office. The salary package on offer is £26,000 - £28,000.

You will ensure that the properties under your teams care meet all legal and contractual obligations whilst providing excellent customer service alongside the day to day line management of you team. You will lead by example and motivate your team to meet and exceed the KPIs, targets and tasks assigned.

Let’s talk about the role. It involves:

• As a Property Manager, you will manage the tenancies for all properties that are in your portfolio.
• You will have excellent communication skills, as you will be speaking with both landlords and tenants.
• You will be able to take ownership of all issues and queries to achieve a successful outcome for all parties involved.
• You will provide support to a busy, fast paced team.

Person Specification Professional Experience and Key Skills

• A track record of success in a similar role within the property management function of a residential lettings agent
• Has experience of successfully managing third party contractors
• IT literate – Word, Excel and preferably experienced in using a relevant CRM system.
• Clear and concise communication skills, particularly over the telephone and written
• A track record of providing a consistent excellent service
• Demonstrates an awareness of remaining informed and up to date with the Southeast property market trends and developments
• Experience supervising a small team is desirable

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as;

• Self-motivated and results driven
• Strong attention to detail.
• Maths and English Grade C or above

At Miles & Barr, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

Join us and experience a workplace that truly values you. Apply today!