Job Description

Job Title/Type: Property Manager/Full-Time

Location: Lawrence, KS (Eagle Ridge)

FLSA Status: Exempt/Salaried

Schedule: Monday - Friday 8AM to 5PM

Salary range: $40,000 - $50,000

Duties & Responsibilities

• Provide professional and exceptional customer service and property management services creating a positive and enjoyable environment for our residents and future residents
• Complying with all applicable federal, state, county and city regulations
• Working as a key teammate within our local team and helping to create a positive environment in which to work and provide great service to our residents or future residents
• Work with the Regional Maintenance Supervisor and maintenance teams holding team members accountable and recognizing achievements
• Coach and train team members as needed
• Creating and maintaining good working relationships and positive atmosphere with your key teammates in management and on the maintenance team
• Scheduling with the maintenance team for timely response to all work orders and follow up for completion and accuracy
• Schedule with Regional Maintenance Supervisor all unit turns and capital projects to be completed in a timely manner
• Completing daily required office procedures per company guidelines
• Submitting daily, weekly and quarterly reports
• Answering the phone exuding a positive attitude for leasing inquiries and tenant requests
• Create marketing plans to keep leasing traffic strong throughout the year
• Maximize property revenue by maximizing rents and income allowable in the market and keeping expenses within budget
• Show and sell units to prospective tenants with a positive attitude
• Creating a positive resident experience from application to move out
• Resolving residents’ concerns with class and dignity for a positive result
• Work with the maintenance team and ensure maintenance supplies and office supplies are adequate to resolve issues in a timely manner
• Maintaining the office/clubhouse/leasing area
• Walking the property daily - interior, exterior and common areas – noting the work that needs completed and helping to pick up the property as walking around
• Organizing office to present a professional appearance
• Data entry to the property management software on a daily basis – deposits, invoices, etc.
• Managing property management software for rent roll, marketing, etc. on a daily basis
• Assist in the preparation of the budget and monitor the property operations compared to budget
• Managing delinquencies daily and handling evictions in a timely manner
• Creating and maintaining positive vendor relationships along with the maintenance team
• Work with maintenance teammates to obtain bids for capital projects
• Negotiating contracts for maintenance and capital projects
• Monitoring vendor performance for maintenance and capital projects
• Able to work any location as needed by the team throughout Topeka or Lawrence
• Other tasks that are presented on a daily basis

Skills & Qualifications

• Excellent phone and communication skills
• Excellent Customer Service
• Positive Attitude
• Willing to work as part of a high-performance team with productive communication with the team
• Email, Internet and Microsoft Office
• Knowledge of property management software
• Ability to walk the property including stairs
• Fluent in English. Fluent in Spanish is a plus.
• Willingness to learn and follow company guidelines

Benefits for Full-Time Employees

• Paid Time Off
• Paid Holidays
• 401(k) Eligibility
• Health Benefits: Medical, Dental, Vision
• Life Insurance Benefits
• Supplemental (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)
• Recognition of Hard Work and Exemplary Performance
• Clean, Air Conditioned, Friendly Working Environment
• Discretionary Bonus Based on Several Factors

About Westport Properties

Founded in 1985, Westport Properties (“WPI”) is an owner-operator of self storage, multifamily and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services. As of March 2024, WPI has approximately 15.2 million square feet of self storage space under management and its total assets under management is approaching $3.2 billion with its US Storage Centers brand as well as over 650 multifamily units while employing over 600 people nationwide. WPI is a founding partner of the 501(c)3 Kure-It, a non-profit organization that raises money for underfunded cancer research, and Charity Storage, a 501(c)3 that uses vacant storage units to raise money for local charities. To date, Kure-It has raised over $15M and Charity Storage has raised over $1.2M.

At-Will Employment & Equal Opportunity Employer

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.