Job Description

About Pier 4

At Pier 4, growth creates opportunity. As one of Canada's fastest-growing real estate investment firms, we're seeking ambitious individuals who are eager to contribute, grow their careers, and help shape our future.

Pier 4 is a Real Estate Investment Trust focused on the acquisition and management of multi-family residential properties. Our portfolio spans three provinces and is driven by a passion for real estate, a commitment to excellence, and years of industry experience.

We have been recognized by The Global and Mail's Report on Business as one of Canada's Top Growing Companies in 2024, 2025, and 2026. As a certified Great Place to Work

®, we are committed to fostering a collaborative, high-performing, and innovative workplace where our people can thrive and contribute to our continued success.

Own A Portfolio. Drive Performance. Build Communities.

Join Pier 4 as a Property Manager and play a key role in the success of a growing residential portfolio across Nova Scotia. This is an opportunity to lead property operations, develop high-performing teams, strengthen resident communities, and directly influence the financial performance of valuable real estate assets.

At Pier 4, you'll be empowered to make an impact, take ownership of your portfolio, and grow you career with a fast-growing real estate investment firm that is committed to operational excellence, continuous improvement, and investing in it's people. If you're a result-driven leader who thrives on building strong communities and delivering exceptional resident experiences, we'd love to hear from you.

Key Responsibilities

Property Operations & Resident Relations

• Oversee the day-to-day operations of a portfolio of multi-family residential properties.
• Conduct regular property inspections to ensure buildings, grounds, and common areas are well-maintained, safe, and operating to company standards.
• Manage resident relations, including inquiries, complaints, notices, rent collections, and conflict resolution.
• Deliver exceptional resident experiences through responsive communication, proactive problem-solving, and high service standards.
• Ensure compliance with Residential Tenancies legislation, health and safety requirements, company policies, and emergency procedures.
• Provide on-call leadership and support during emergency situations as required.
• Represent Pier 4 at tenancy hearings, small claims proceedings, and other tenancy-related matters, preparing documentation and supporting evidence as required.

Financial & Asset Management

• Manage property budgets, operating expenses, and financial performance to achieve portfolio objectives.
• Oversee all aspects of property-level P&L performance, including revenue growth, expense control, and occupancy targets.
• Review and approve invoices, contracts, and expenditures in accordance with company guidelines.
• Provide recommendations on operational improvements, capital projects, and asset enhancement opportunities.
• Ensure projects are completed within budget and aligned with portfolio objectives.

Team Leadership & Vendor Management

• Lead, coach, and develop on-site teams to foster a culture of accountability, engagement, and high performance.
• Establish performance expectations and support employee development through coaching, feedback, and performance management.
• Oversee maintenance operations and partner with internal teams to ensure timely completion of work orders and capital projects.
• Build and maintain strong relationships with contractors, vendors, and service providers.
• Negotiate and manage vendor contracts to ensure quality service delivery and cost effectiveness.
• Promote collaboration and communication across operational teams and stakeholders.

Crucial Knowledge & Skills

• Strong knowledge of multi-family residential property management and building operations.
• Thorough understanding of Nova Scotia residential tenancies legislation and regulatory requirements.
• Proven ability to manage budgets, financial performance, and operating expenses.
• Demonstrated leadership experience with team development and performance management.
• Strong vendor management, negotiation, and relationship-building skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Resilient, adaptable, and highly accountable with the ability to work independently.
• Strong analytical skills with the ability to interpret financial and operational data.
• Excellent communication and conflict-resolution skills.
• Proficiency in Microsoft Office and property management software.
• Experience with Yardi is preferred.
• Willingness to travel throughout Nova Scotia as required.

Education & Experience Required

• Minimum 5 years of residential property management experience, preferably within multi-family residential assets.
• Proven experience managing property operations, financial performance, resident relations, and maintenance functions.
• Previous experience leading teams and managing employee performance.
• Experience overseeing vendor relationships, service contracts, and capital improvement projects.
• Strong knowledge of residential tenancy legislation and regulatory compliance requirements.
• Post-secondary education in Property Management, Business Administration, Real Estate, or related fields.
• CPM (Certified Property Manager), RPA (Real Property Administrator), or other industry designations are considered strong assets.
• Experience using Yardi property management software is preferred.
• Valid driver's license with access to a reliable vehicle.
• Legally eligible to work in Canada and able to successfully complete a criminal background check.

Additional Details

• Competitive Salary Range: $80,000-115,000
• Work Arrangement: Fully on-site, 5 days a week across our Nova Scotia properties.
• Comprehensive Total Rewards Package: Competitive compensation and benefits program.
• Extended Long Weekends: Enjoy regular 4-day long weekends throughout the year on every statutory holiday.
• Company Culture: Frequent team-building activities, social events, and employee celebrations.

Diversity, Equity, and Inclusion

At Pier 4, we believe that diverse perspectives, experiences, and backgrounds strengthen our team and drive better outcomes. We are committed to fostering an inclusive workplace where all employees feel respected, valued, and empowered to contribute their unique talents.

We are committed to ensuring a fair, accessible, and transparent recruitment process. Accommodations are available upon request throughout all stages of the hiring process for candidates who require them.

Our Hiring Commitment

We believe that hiring decisions should be based on meaningful human interactions and a thorough evaluation of each candidate’s skills, experience, and potential. As a result, artificial intelligence (AI) is not used to screen, evaluate, rank, or make hiring decisions on candidates. Applicants are reviewed by members of our hiring team to help ensure a fair, equitable, and personalized assessment process.