Job Description

Founded in 1854, Hamline was the first university in Minnesota and among the first coeducational institutions in the nation. Hamline University provides a world-class education for undergraduate and graduate students. Our faculty, staff, and students cultivate an ethic of civic responsibility, social justice, and inclusive leadership and service.

Hamline University is an Equal Opportunity employer. Hamline University does not discriminate on the basis of race; color; religion; creed; sex; national origin; marital status; familial status; status with regard to public assistance; membership or activity in a local human rights commission; disability; age; protected veteran status; or any other status protected by applicable law in its education or employment programs or activities. The University will provide reasonable accommodations to qualified individuals with disabilities.

Position Summary

The Property Manager is responsible for the day-to-day management, maintenance, and overall care of Hamline University’s Residential House Properties. This position ensures university-owned homes are safe, clean, well maintained, and move-in ready while protecting the University’s investment in its housing portfolio.

The Property Manager serves as the primary point of contact for property maintenance and operations and works closely with Facilities Services, Residence Life, Public Safety, Finance, residents, and outside contractors. This position requires a hands-on professional who is organized, responsive, customer-service focused, and able to manage multiple projects and priorities simultaneously.

Essential Responsibilities

Property Operations

• Manage the daily operations of all university-owned residential houses.
• Serve as the primary contact for maintenance requests, property concerns, and resident issues.
• Conduct and document regular inspections of all university-owned homes to identify maintenance, safety, cleanliness, and repair needs.
• Ensure all properties meet university standards for safety, appearance, and functionality.
• Maintain accurate property files, inspection reports, and maintenance records within the Akita Box software..

Maintenance and Repairs

• Manage all maintenance and repair activities for university-owned residential houses.
• Develop, coordinate, and oversee a comprehensive preventive maintenance program.
• Complete basic handyman repairs, including painting, drywall patching, carpentry, lock and hardware replacement, appliance repairs, lighting, and other general maintenance.
• Coordinate and oversee repairs involving HVAC, plumbing, electrical, roofing, flooring, appliances, and specialized building systems through university staff or outside contractors.
• Create, assign, and monitor work orders to ensure repairs are completed safely, efficiently, on time, and within budget.
• Coordinate emergency maintenance and after-hours repairs as needed.
• Maintain repair histories, warranties, and maintenance documentation
• Work collaboratively with Facilities Services and Residence Life to ensure properties remain safe, functional, and move-in ready throughout the year.

Move-In and Move-Out Coordination

• Coordinate annual move-in and move-out operations with Residence Life.
• Complete pre-occupancy and post-occupancy inspections.
• Document damages, deep cleaning, repairs, and property conditions.
• Coordinate painting, cleaning, repairs, and maintenance between occupants.
• Ensure properties are fully prepared for new residents.
• Coordinate furniture removal, replacement, storage, and disposal as needed.

Snow Removal and Grounds Maintenance

• Perform and coordinate snow shoveling, plowing, salting, and ice removal at university-owned houses.
• Ensure sidewalks, driveways, entrances, and walkways remain safe and accessible.
• Coordinate lawn care, landscaping, leaf removal, seasonal clean-up, and exterior maintenance.
• Monitor exterior lighting, gutters, drainage, trees, and overall property appearance.

Vendor and Contractor Management

• Obtain estimates and coordinate work with contractors and service providers.
• Schedule and oversee contractor access and project timelines.
• Monitor quality of work and ensure projects are completed according to university standards.
• Review invoices for accuracy prior to payment.
• Develop positive working relationships with vendors and university partners.

Budget and Financial Management

• Develop and manage the annual operating and maintenance budget for university-owned properties.
• Track maintenance expenses, repairs, supplies, seasonal services, and contractor costs.
• Monitor spending to ensure work is completed within approved budgets.
• Review invoices and submit documentation for payment.
• Identify future maintenance needs and recommend capital improvement projects.
• Provide regular budget updates and reports to leadership.

Resident Relations and Customer Service

• Respond promptly and professionally to resident questions, concerns, and maintenance requests.
• Communicate repair schedules, inspections, contractor visits, and project updates.
• Coordinate property access with residents and university departments.
• Work collaboratively with Residence Life to resolve housing concerns while providing exceptional customer service.

Safety and Compliance

• Conduct routine safety inspections of all university-owned properties.
• Inspect smoke detectors, carbon monoxide detectors, locks, lighting, stairways, handrails, and other life safety systems.
• Identify and address safety hazards promptly.
• Ensure compliance with university policies, housing standards, and applicable building and safety codes.
• Assist with emergency response, severe weather preparation, and property recovery efforts when necessary.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three years of experience in property management, facilities management, residential maintenance, or building operations.
• Experience managing maintenance operations, repairs, and contractor services.
• Experience performing basic handyman repairs.
• Strong organizational, budgeting, and project management skills.
• Excellent communication and customer service skills.
• Valid driver’s license with an acceptable driving record.
• Ability to operate snow removal and basic maintenance equipment.

Preferred Qualifications

• Experience working in higher education or student housing.
• Knowledge of residential building systems and preventive maintenance.
• Experience managing maintenance budgets and capital improvement projects.
• Experience with computerized work order management systems.

Working Conditions

• Combination of office, field, and hands-on maintenance work.
• Frequent walking between university-owned properties.
• Ability to lift up to 50 pounds.
• Ability to shovel snow and operate snow removal equipment.
• Ability to conduct and operate related equipment for landscaping and Lawn maintenance
• Ability to perform minor maintenance and handyman repairs.
• Occasional evening, weekend, and emergency response work may be required during housing turnover, severe weather, or urgent maintenance situations.

Why This Position Matters

The Property Manager plays a vital role in protecting Hamline University’s residential housing assets while providing outstanding service to residents and campus partners. Success in this position requires someone who takes ownership, communicates effectively, manages resources responsibly, solves problems proactively, and follows through. This individual will help ensure Hamline’s residential properties remain safe, welcoming, and well maintained for everyone who calls them home.

Compensation and Benefits:

Pay Range: $65,000 - $80,000 per year

Full-Time Benefits:

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• Short- and Long-Term Disability
• Critical Illness and Hospital Indemnity
• 403(b)

· 403(b) matching

• Paid Time off, including vacation time, paid holidays and safe and sick leave time off
• Employee assistance program
• Flexible spending account (FSA)
• Health savings account (HSA)
• Tuition waiver

All questions marked ‘Required’ need to be answered in order to submit the application. It is important that your application show all of the relevant education and experience you possess. Applications may be rejected if incomplete. If rejected, you must reapply for the position in order to be considered. A resume or curriculum vitae, a cover letter outlining your qualifications for and interest in the position, contact information for 3 current, professional references, as well as copies of transcripts (if required) must be uploaded with each application.