Property Manager (Residential Lettings)
Salary: £28,000 – £33,000 (DOE)
Reporting to: Branch Manager

The Opportunity

We’re looking for an organised and proactive Property Manager to join a busy residential lettings team. You’ll take ownership of a shared portfolio, ensuring properties are well-managed, compliant, and delivering a first-class experience for both landlords and tenants.

This is a fast-paced role suited to someone who thrives on problem-solving, building relationships, and keeping things running smoothly day-to-day.

Key Responsibilities

Portfolio Management

• Manage a portfolio of residential properties, ensuring high standards are maintained at all times
• Oversee day-to-day operations, resolving issues quickly and efficiently

Landlord & Tenant Relationships

• Build and maintain strong relationships with landlords and tenants
• Act as the main point of contact, handling queries and resolving issues professionally

Maintenance & Repairs

• Coordinate maintenance requests from start to finish
• Instruct and manage contractors in line with landlord instructions
• Carry out property visits, mid-term inspections, and follow-ups
• Ensure all works are completed on time and to a high standard

Contractor Management

• Source, instruct and manage reliable contractors and service providers
• Maintain strong working relationships to ensure quality and efficiency

Financial Responsibilities

• Monitor rent payments and manage arrears
• Support rent reviews and ensure accurate reporting
• Assist with deposit returns, disputes, and end-of-tenancy processes

Compliance & Legislation

• Ensure all properties meet current lettings legislation and safety requirements
• Manage certifications, notices, and legal compliance (including Section 8 where required)

Tenancy Changes

• Handle renewals, terminations, and move-out processes
• Conduct final inspections and manage deposit negotiations

About You

Experience

• Previous experience in Property Management is essential
• Strong understanding of residential lettings processes and legislation
• Confident handling maintenance issues, compliance, and tenant communication

Skills & Attributes

• Professional, customer-focused approach
• Strong communication and relationship-building skills
• Excellent organisation and time management
• Able to prioritise workload and work to tight deadlines
• Calm under pressure with strong problem-solving ability

Qualifications

• Full UK driving licence and own vehicle (essential)
• ARLA qualification (desirable, not essential)

Why Apply?

• Join a supportive and professional team
• Manage a well-structured portfolio
• Opportunity to develop your career within a growing business

If you’re a motivated Property Manager looking for your next step, we’d love to hear from you.