Job Description

The Property Manager is responsible for the daily operations and oversight of the entire community, or communities, all administrative duties for both internal and external agencies, and maintaining consistent, high quality, positive relationships with the residents of the property in support of the mission of LIFE Senior Services Vintage Housing.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Effectively manage community operations based on company policies and procedures with the goal of achieving 100% occupancy rate.
• Meet targeted revenues by ensuring rent and fees are collected and posted in a timely manner.
• Evaluate expenditures against the constraints of the approved budget and report monthly variances to supervisor. Promptly remit invoices to accounting for payment.
• Approve invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, coding charges to appropriate Chart of Accounts codes, and manage communication between the vendor/contractor and accounting as needed.
• Ensure file compliance with all applicable local, state and federal regulations, including regulations relevant to the Low Income Housing Tax Credit program (LIHTC), the Home Investment Partnerships Program (HOME), the Federal Home Loan Bank’s Affordable Housing Program (AHP), and all Fair Housing laws.
• Oversee the leasing process: Prepare tenant lease packages and approve or submit for approval all prospective resident applications and lease renewals; collect late fees and other charges as allowable and stated in the terms of the lease; follow proper notice requirements and properly document tenant violations as stated in the terms of the lease and the community policies.
• Conduct quarterly apartment inspections and take appropriate actions to ensure that the physical aspects of the property, units, grounds, buildings, and amenities meet Vintage Housing’s standards for safety, cleanliness, and general appearance.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner.
• Ensure maintenance staff are meeting Vintage Housing standards with respect to responding and completing resident service requests and completing make readies in a timely fashion.
• Take responsibility for administrative duties including required weekly, monthly, and quarterly reporting.
• Exercise independent judgment and discretion to handle and resolve resident requests or concerns.
• Accepts assigned duties in a cooperative manner and performs all other related duties as assigned by Supervisor.
• Participates in special projects and performs additional duties as required or assigned.

Requirements

REQUIRED SKILLS:

Strong coordination and organizational skills; must be flexible, self-motivated, capable of monitoring multiple responsibilities simultaneously and be able to respond to changing priorities. Must possess critical thinking, analytical, and decision-making skills, excellent oral and written communication skills, attention to detail, good judgment and strong interpersonal skills with the ability to establish and maintain collaborative relationships with others. Strong Microsoft Office, planning and time management skills and must represent Vintage Housing in a positive manner through behaviors that align with LIFE Senior Services & Affiliates core values.

EDUCATION AND EXPERIENCE:

Minimum 2 years of property management, or related, experience. Preferred 3+ years of experience in Affordable Housing and Housing Credit Certified Professional (HCCP). High School Diploma or equivalency.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Oklahoma Driver’s License and Auto Liability Insurance.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This job is office based, but may require up to 10% travel. Must maintain a valid driver's license, reliable transportation and auto liability insurance.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The employee is required to walk, stand, sit, climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally push, pull, lift or move objects weighing up to 25 pounds.

LIFE Senior Services and Affiliates is an equal opportunity employer, committed to hiring people who accurately reflect the communities we serve. We appreciate diverse perspectives and do not discriminate on the basis of race, ethnicity, sexual orientation, gender identity, religious belief or disability. If you share our passion for serving the needs of an aging population, we want you to consider joining us at LIFE.