Responsibilities:

• Builds relationships with prospective residents and their families by cultivating leads and providing consistent follow-up throughout the decision-making process
• Develops and maintains effective marketing materials, partnering with the Executive Director and Marketing Director to assess market positioning and develop targeted strategies
• Coordinates implementation of paid advertising strategies, including print, radio, and other media, to increase visibility and reach
• Maintains accurate records of all leads, follow-up activities, and sales efforts
• Collaborates with the Executive Director to plan and organize special events and marketing initiatives to engage both prospective and current residents
• Provides regular sales and marketing updates to the Executive Director to support data-driven decision-making
• Welcomes prospective residents and their families by conducting informative Community tours with emphasis on core values of love, compassion, and dignity
• Assists residents and families with the rental application process, ensuring all documentation is complete and accurate
• Guides residents and families through the lease signing process for the Villas and Independent Living, ensuring clarity, compliance, and confidentiality
• Participates in the Manager on Duty (MOD) rotation on weekends and holidays to support campus operations
• Coordinates move-in dates with the leadership team and ensures a welcoming transition for all residents
• Prepares apartments for move-in, distributes keys, and provides a thorough orientation to the Community
• Oversees the collection of rent payments and deposits, maintaining accuracy and timeliness in all financial transactions
• Manages the collection of past-due accounts and works with residents and families to resolve outstanding balances
• Ensures timely and accurate billing for new move-ins, ongoing monthly fees, and discharges
• Coordinates with relevant agencies to ensure all required annual inspections are completed
• Submits monthly financial and accounts receivable reports to the Executive Director
  
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Qualifications:

• Associate’s degree preferred
• Valid Driver's License with driving record in good standing per insurance vendor required
• Previous sales, marketing, or community outreach experience required
• Assisted Living experience strongly preferred
• Exceptional communication and interpersonal skills
• Strong closing skills
• Ability to analyze market trends and make data-driven decisions

Benefits:

• Unlimited growth opportunities
• Medical, dental, and vision benefit packages available
• Work-life balance | Paid Time Off
• EAP & Maven family planning program
• 401(k) employer match biweekly
• Self-service payroll
• Daily pay options available