Job Description

The Property Manager executes the end-to-end operations of their property. They are responsible for the operational and financial upkeep of the property and ensure that resident satisfaction is maintained at high levels. They also serve as the leader for the on-site employees and enable their team to function at optimal best to achieve the company’s outlined goals.

Requirements

Minimum Qualifications:

Education: High School Diploma or GED

Experience: Minimum two (2) years of related property management experience with multi-family

License/Certification(s): Valid Driver's License

Knowledge/Skills/Abilities:

• English/Spanish fluency preferred
• Strong interpersonal, communications, and customer service skills
• Demonstrates the ability to lead onsite employees
• Possesses the knowledge to follow applicable federal, state and city regulations involving Fair Housing, health and safety policies and procedures
• Demonstrates proficiency in Microsoft Office Suite and use of property management software, proficiency with Entrata is a plus

Principal Responsibilities:

• Guides employees by setting performance/development goals; holds routine individual and team meetings
• Partners with leadership to establish rental rates by surveying the market and competition
• Attracts prospects by advertising vacancies and obtaining referrals from current residents; shows units as needed
• Reviews and approves contracts with prospects and residents by negotiating leases; collect security deposits
• Accomplishes financial objectives by collecting rents, forecasting requirements and scheduling expenses
• Maintains property by resolving resident complaints and enforcing rules of occupancy and overall safety
• Inspects vacant units and complete make-readies in a timely manner
• Maintains building systems by contracting maintenance services and supervising repairs
• Secures property by coordinating with security patrol service and responding to emergencies
• Ensures timely resolution of resident issues and supports resident retention
• Prepares reports by collecting, analyzing, and summarizing data and trends