Job Description

Role Objective

This role will handle and assist in Property Management, which includes Serviced Accommodations. This role will not at all handle any property transactions.

Duties and Responsibilities

• Manage the day-to-day operations of an assigned portfolio of UK residential, commercial, and serviced accommodation properties.
• Build and maintain strong relationships with tenants, landlords, contractors, suppliers, and other stakeholders, ensuring a high standard of customer service.
• Coordinate tenancy administration, including move-ins, move-outs, renewals, inspections, deposit administration, and tenancy-related documentation.
• Oversee property repairs, planned maintenance, contractor coordination, and issue resolution to ensure properties remain safe, compliant, and well maintained.
• Monitor statutory property compliance, ensuring certifications, inspections, and legal requirements are completed on time.
• Manage utilities, council tax, property records, and other administrative requirements across the portfolio.
• Coordinate the day-to-day operations of serviced accommodation, including bookings, guest communications, payments, housekeeping, maintenance, and property readiness.
• Maintain accurate records, update property management systems, and prepare operational reports to support business decisions.
• Work collaboratively with internal departments to support property launches, project handovers, and continuous operational improvements.
• Utilise Google Workspace, property management software, and AI-powered tools to improve productivity, communication, and operational efficiency.
• Undertake a mandatory six (6) month UK secondment, subject to business requirements, to support on-the-ground property operations, serviced accommodation, tenant engagement, property inspections, viewings, staging, and other operational activities.
• Commit to a consistent UK mid-shift schedule to ensure optimal crossover and real-time communication with UK-based stakeholders and partners.

Requirements

• A minimum of 2 years’ experience in property management, leasing, conveyancing, legal support, or real estate transactions within a UK setup.
• Proven exposure to leasing workflows, landlord-tenant dynamics, and specialized frameworks such as Housing Lets.
• Direct experience working alongside UK solicitors, estate agents, brokers, lenders, and institutional investors to progress transactions.
• Strong understanding of property transaction processes, including lease lifecycles, pipeline health tracking, and operational handovers.
• Familiarity with property legal documentation, tenancy agreements, Heads of Terms, and basic due diligence/compliance requirements.
• Proficiency in maintaining accurate records and managing multiple transaction pipelines simultaneously via property management software and transaction trackers.
• Technical capability in Google Workspace (Google Suite), cloud-based data systems, and the application of AI tools to drive efficiency.
• High level of accuracy and strong attention to detail in document handling, data entry, and record management.
• Excellent coordination and organisational skills, with a proven ability to manage competing deadlines under pressure.
• Exceptional written and verbal communication skills, tailored for seamless stakeholder management across internal global teams and external UK professionals.
• Operational flexibility and the ability to follow structured risk-mitigation processes while handling ad hoc requests efficiently.
• A proactive, problem-solving mindset with a polished, highly professional interpersonal presence to manage tenant relations and escalate critical legal or commercial issues appropriately.

Benefits

Why join us?

This role presents an exceptional pathway to global experience. We are committed to nurturing talent, training and career advancement.

• GBP 450-550 monthly basic salary
• SSS, PHILHEATH & PAGIBIG
• Paid Leaves up to 25 days annually
• Work Equipment Subsidy
• HMO Coverage
• Rewards and Perks
• Performance Bonus