Job Description

• Permanent Full Time|35 hours/week
• Salary: $80K + Super + NFP Salary Packaging
• Location: Rosny Park, Tasmania
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose

Your Opportunity

A safe, well-maintained home can change everything. At Mission Australia Housing, we are committed to ensuring people have access to stable, quality housing that supports wellbeing and independence.

As part of our Welcome Home initiative, the Property Maintenance Officer plays a hands-on role in helping prepare properties for new tenants and keeping homes to a consistent standard. Working as part of a new in-house maintenance model, this role moves beyond reactive repairs to a more proactive, on-the-ground approach by identifying issues early, improving property conditions and contributing to positive tenant experiences across the portfolio.

You will be part of Mission Australia Housing Tasmania Team helping create safe, functional and welcoming homes for tenants.

Your key responsibilities will be to:

• Deliver general maintenance tasks across residential properties, including minor repairs, cleaning, gardening and adjustments to fixtures
• Prepare properties for new tenants as part of the Welcome Home service model, ensuring homes are safe, functional and welcoming
• Conduct property inspections to identify maintenance issues and proactively address minor works
• Raise and manage work orders, prioritising urgent maintenance tasks where required
• Respond to reactive and urgent maintenance issues in a timely and effective manner
• Maintain tools, equipment and materials, ensuring safe use, storage and servicing
• Update asset registers and tenancy systems with accurate, real-time information on works completed
• Purchase maintenance materials and manage stock levels in line with organisational policies
• Build positive relationships with tenants, providing advice and coordinating maintenance activities
• Collaborate with internal teams and stakeholders to support maintenance delivery and service improvements

Requirements for Success

• Relevant experience in general property maintenance, with a minimum of 3 years in a residential or facilities environment
• Trade qualification to Certificate II level, or equivalent experience, desirable
• Proven ability to undertake a broad range of basic maintenance tasks using hand and power tools
• Strong problem-solving skills with the ability to assess and address maintenance issues effectively
• Ability to plan and manage workloads, prioritising tasks in a dynamic environment
• Customer-focused approach with experience supporting tenants, including those experiencing vulnerability
• Ability to work independently, use initiative and make sound decisions on site
• Strong communication skills, both written and verbal
• Basic computer literacy, including experience using systems to record and track work
• Understanding of WHS practices and commitment to maintaining a safe working environment
• Current driver’s licence

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you