Job Description

Property Maintenance / Handy Person

Sydney

Full time position: $75,000 - $80,000 per year + superannuation

About the Business

At Urban Rest, we're redefining accommodation; a different way to stay. Redefining the standards of hospitality, our brand pillars of Design, Wellness, and Sustainability guide our growth across iconic locations globally. Operational in Melbourne, Sydney, Adelaide, Canberra, Brisbane, Dublin, London and New Zealand. We are a technology-enabled business disrupting a stagnant sector with a unique focus on traveller well-being and sustainability.

About the Role

We're looking for an operationally-focused individual, who is a high-achiever, energetic, detail-oriented, organised, passionate about hospitality, and an excellent communicator to join our team. The Property Maintenance / Handy Personat Urban Rest is responsible for supporting the Operations team that delivers a flawless guest experience. A successful candidate would be a force for good, who learns quickly, teaches thoroughly, and keeps all stakeholders happy and engaged while not afraid of getting their hands dirty. This is a great role for someone experienced in the maintenance area looking to act in a key role within an Operations team that enjoys digging into and solving facility mysteries across multiple trades and building types.

Benefits and Perks

• Discounted stays at Urban Rest properties
• A fantastic work culture that is fun, friendly, and collaborative
• ME Day’s and Volunteer Days available per year
• Monthly social team catch ups and Quarterly team events
• Dog friendly office in Surry Hills, close to public transport

Responsibilities

• Conduct basic maintenance tasks using hand tools such as assembling furniture, hanging artwork and minor ad-hoc jobs
• Hands on experience - solutions focused methodical approach to solving day-to-day maintenance items and those more challenging problems across multiple disciplines such as plumbing, appliance troubleshooting, access hardware and everything in between
• Carry out regular property inspections/audits across Sydney ensuring our properties are operating and performing their best
• Coordinate a preventative maintenance plan including coordinating periodic maintenance of electrical, HVAC, plumbing and other building or room equipment
• Source parts/materials and maintain inventory levels applicable to service associated apartments/rooms
• Manage onsite contractor(s) ensuring, meeting onsite, monitoring work and performance and ensuring repairs/works are carried out to to a stringent quality to meet safety and service standards of Urban Rest (UR)
• Comprise and execute contractor onboarding and induction to where applicable across our network of apartments/rooms
• Assist third parties with access requests
• Liaising with building Landlords and Property Managers
• Travel to various buildings/cities as required to complete necessary fixes/repairs or inspections
• Assist with projects or other specialized work as reasonably directed by management
• Ensure contractors are adequately trained or have the necessary certifications to complete works to a high standard
• Ensuring efficient repair schedules and reviewing repair cost estimates for approval by management
• Prioritizing maintenance and repairs of company equipment where required
• Arrange and record battery replacements in associated equipment for guest access, Door lock systems, digital lock boxes or the like
• Maintain dedicated warehouse space / caddy and equipment storage areas to be safe
• Adhere to relevant safe work practices, WH&S and report potential risks for review.
• Complete stocktake of maintenance inventory on hand (SOH) ensuring adequate inventory within stock management system
• Ad Hoc tasks requested from time to time by management

What We Look For

Must Have

• Ability to work a rotating roster across 7 days with flexibility to amend your schedule occasionally due to business & team needs
• Valid Australian drivers licence, comfortable driving a work van
• A proven track record of prioritising tasks in order to meet tight deadlines- you will be working independently 70% of the time and therefore must be skilled in managing your own time
• Excellent written and oral communication skills, including the ability to identify and convey critical information to stakeholders quickly and precisely
• Ability to take the initiative and problem solve independently
• Professional demeanour and strong ability to establish positive relationships with others
• Strong ability to multitask and troubleshoot issues as they arise
• Comfortable working with multiple groups within the business

Nice To Have

• Basic understanding of mechanical, electrical, plumbing, and HVAC systems
• A perfectionist that obsesses over all the details
• A background in construction, hospitality, residential or operations preferred

Diversity & Inclusion

At Urban Rest, we extend our invitation to candidates from Indigenous, neurodiverse, disabled, international, and diverse cultural backgrounds. Our commitment to fostering an inclusive workplace ensures that all applicants receive the necessary support and accommodations throughout the recruitment and onboarding process. We encourage candidates from various backgrounds to apply, as we value diversity and believe in creating an environment where everyone can succeed. Please let us know if you require any additional adjustments or support to help you through this process so you can shine as the best version of yourself.

How to Apply

If you are ready to take on this exciting opportunity and contribute to our mission of revolutionizing the accommodation industry, please submit your application through the link on this website by including an up-to-date resume with relevant skills and experience alongside a cover letter addressing how you meet the criteria and your interest in the role.

If you want to learn more about our company please see our website - https://www.stayurbanrest.com

We look forward to hearing from you!