Job Description

Key Responsibilities:

Facilities Management Operations, Planning, and Procedures (60% Weightage)

• Strategic Implementation: Develop and implement strategies for the effective management of properties under Al Hail Holding.
• Performance Coordination: Monitor and improve performance across all soft and hard services provided.
• Budget Forecasting: Forecast and manage annual budgets for properties to improve profitability.
• Cost Reduction: Identify opportunities to reduce operational costs and achieve maximum value for money.
• Safety Compliance: Ensure adherence to safety regulations through frequent inspections and enforcement of health and safety standards.
• Property Maintenance: Ensure properties are consistently maintained, functional, and appealing to the market.
• Central Services Management: Direct essential services such as reception, security, maintenance, cleaning, waste disposal, and recycling.
• Maintenance Scheduling: Schedule and oversee regular and emergency maintenance for properties.
• Investment Evaluation: Assess and determine the investment potential of new acquisitions, including evaluating suitability and availability.

Facilities Management (40% Weightage)

• Occupancy Management: Maintain a 100% occupancy rate across all properties.
• Tender and Contract Management: Produce tenders, RFPs, and contracts for services and materials. Negotiate terms and manage contractor relationships.
• Project Management: Supervise and project manage contractor work until completion, addressing any deficiencies.
• Staff Supervision: Oversee contractor staff and in-house facilities staff, monitoring performance and implementing improvements.
• Tenant Relations: Respond effectively to tenant concerns and resolve technical issues promptly.
• Reporting: Prepare and submit monthly operational reports for various properties.
• Emergency Response: Address and manage urgent issues and emergencies as they arise.
• Asset Management: Maintain an accurate assets system for furniture and equipment across properties.

Competencies:

• Interpersonal and Communication Skills: Strong ability to interact effectively with stakeholders and manage relationships.
• Networking and Relationship Building: Skilled in developing and maintaining professional relationships.
• Stakeholders Management: Ability to manage and align various stakeholder interests.
• Planning and Organizing: Proficient in organizing and executing plans effectively.
• Project Management: Experienced in managing projects from inception to completion.
• Basic Financial Management: Understanding of financial principles related to property management.
• Basic Contracts Management: Knowledgeable in contract management practices.

Qualifications and Experience:

• Education: Bachelor's degree in Engineering (preferably Electrical, Mechanical, or Civil).
• Certifications: Preferably Certified Facility Manager (CFM) or equivalent.
• Experience: Minimum of 8 years in a Facilities Management role with a solid understanding of building systems and regulations.
• Technical Knowledge: Sound technical knowledge of building systems and facilities management concepts.
• Software Skills: Proficient in common office software and CAD applications.

Interactions:

• Internal: Collaborate with support functions, finance and accounts, and legal teams.
• External: Engage with vendors, clients/tenants, community and master developers, and their management teams and contractors.