Job Description

Requisition ID: 38656

Your Purpose

Reporting to the Property & Facilities Service Building Manager, you’ll play a key role in delivering a seamless, professional experience across our HQ and wider property network. This is a highly visible, customer-facing role where you’ll act as a brand ambassador while providing essential operational, facilities, and administrative support.

This role is based on-site 5 days per week

Key Responsibilities

• Customer Service, Front‑of‑House & Postal Operations - Deliver professional customer service across core hours (8am–5pm), through activities such as visitor management, reception duties, postal operations, and maintaining outstanding first impressions as a brand ambassador. Working with Marketing and Sales to support brand promotions.
• Facilities, Safety Compliance & Responsible Person Duties - Work collaboratively with the FM team to ensure compliance with MCBC UK QEH&S policies and procedures, for example first aid readiness, evacuation procedures, manual handling practices, regular site walks and audits to maintain a safe and compliant environment.
• Security & Access Control - Implement onsite security protocols through activities such as issuing, managing, and monitoring visitor access cards, ensuring appropriate access control and safeguarding of employees, contractors, visitors, suppliers, and the public.
• Facilities Help Desk, Office Management & Process Administration - Operate the National Facilities Help Desk and HQ/Thirst Bar facilities, triaging and prioritising calls/emails, assigning work to relevant teams, and maintaining feedback systems. Deliver office management duties for example resetting spaces, occupancy analysis, process management, and ordering for staff shop requirements.
• Events/Building & Finance Coordination - Coordinate events, building operations and financial processes, ensuring safe and inclusive events, efficient space and contractor management, building compliance, user support, and accurate purchase order and budget administration.

About You

• Experience in a customer-facing or front-of-house role, alongside administrative responsibilities such as handling enquiries, logging tasks, and managing shared inboxes.
• Exposure to facilities, office management, or building operations, including coordinating contractors or suppliers.
• Excellent interpersonal and communication skills.
• Strong organisational skills, with the ability to prioritise multiple tasks effectively.
• High attention to detail, particularly in relation to compliance, safety checks, and documentation.
• Confident using Microsoft Office and general administrative systems.
• Professional approach to managing reception, visitors, and access control processes.
• Proactive problem-solver, with good judgement and initiative.

Molson Coors Beverage Company: Building Careers

Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together.

Our aim to build a skilled and highly engaged workforce that unites around our shared values and reflects our diverse marketplace; and foster a workplace where all employees’ unique talents, skills and perspectives are valued and leveraged – where all people feel that we are #BetterWithYou. This makes our talent strategy simple – we want the best talent in all our roles, regardless of their background.

We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at careers@molsoncoors.com.

We want you to succeed and will be happy to support you.