Our General Claims department in Hammonton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry.
Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete.
Salary: The level and salary is commensurate with direct experience and credentials.
Responsibilities
Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
Verify coverage, open claims, contact parties involved
Verify and investigate information presented by first and third party claimants
Schedule appraisals or repair facilities, assess related damage
Contact witnesses, police departments, attorneys or other insurance companies
Claims are settled and negotiated based on company guidelines and applicable law
Requirements
Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree
Level II – Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster
Sr Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut
H igh school diploma or GEDrequired; Bachelor’s degree is a plus
Knowledge of Claims or Personal Lines area are a plus
Requires strong oral and written communication skills
Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
Multi-tasking, problem-solving and decision-making skills
Technical aptitude, including a working knowledge with Microsoft Office
Ability to work in a fast-paced environment
Ability to juggle multiple priorities and manage time effectively
Ability to think critically, use resources and seek answers
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $0-$0
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers.
- 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023)
- 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers*
- 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies
- 2021 American Heart Association Gold Level Workplace Health Achievement
- 2020 American Heart Association Silver Level Workplace Health Achievement
- 2019 Forbes Best Mid-size Employers in the country
*J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.
