Job Description

Our General Claims department in Parsippany, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry.

Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete.

Salary: The level and salary is commensurate with direct experience and credentials.

• Level I - $51,120.55 - $67,542.80 annually based on experience
• Level II - $58,737.25 - $89,324.95 annually based on experience
• Sr. Level - $77,698.40 - $102,805.30 annually based on experience

Responsibilities

• Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
• Verify coverage, open claims, contact parties involved
• Verify and investigate information presented by first and third party claimants
• Schedule appraisals or repair facilities, assess related damage
• Contact witnesses, police departments, attorneys or other insurance companies
• Claims are settled and negotiated based on company guidelines and applicable law

Requirements

• Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree
• Level II – Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster
• Sr Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut
• High school diploma or GED required; Bachelor’s degree is a plus
• Knowledge of Claims or Personal Lines area are a plus
• Requires strong oral and written communication skills
• Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
• Multi-tasking, problem-solving and decision-making skills
• Technical aptitude, including a working knowledge with Microsoft Office
• Ability to work in a fast-paced environment
• Ability to juggle multiple priorities and manage time effectively
• Ability to think critically, use resources and seek answers

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $0-$0

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.