Job Description

We are seeking an experienced Property & Casualty Senior Client Manager to join a top-ranked insurance and risk management firm on a fully remote basis. This role requires an active California Insurance License. You will work alongside Risk Advisors and Executive Client Managers to deliver an exceptional level of service to a portfolio of commercial clients — managing complex P&C programs, driving renewals, and serving as a trusted advisor on risk, coverage, and compliance decisions.

This firm has been recognized repeatedly as a Best Place to Work both locally and nationally, with a culture built on community involvement, personal growth, and employee wellbeing. It is a stable, growing organization where talented insurance professionals build long careers, with meaningful advancement opportunities and compensation that rewards performance.

What You'll Be Doing

• Provide day-to-day service to clients in conjunction with the Risk Advisor and/or Executive Client Manager
• Manage the new business and renewal process; review risk management surveys
• Identify exposures to loss and advise clients on appropriate coverages
• Understand complex coverages and class code assignments
• Conduct proactive analysis of underwriting data including Loss Ratios, Experience Modification Ratings, and Audit Dispute Resolution
• Develop marketing plans with Risk Advisors, Executive Client Managers, and insureds
• Complete submissions to market new and renewal accounts to insurance carriers
• Prepare proposals; negotiate coverage terms, pricing, and commissions with carriers
• Work with underwriters to gather additional information from clients as needed
• Create and manage client and carrier-facing documents including Statements of Values and Schedules
• Collaborate with Risk Control to monitor significant claims and risk control issues
• Conduct contract and lease reviews to advise clients on risk and compliance matters
• Review Certificates of Insurance for compliance; provide client guidance and training
• Maintain and grow strong relationships with clients, underwriters, and carrier personnel
• Oversee, direct, plan, and mentor your High Performance Team (HPT)
• Independently conduct client meetings, deliver proposals, and lead client training sessions
• Identify and escalate all matters that may give rise to an E&O claim

What We're Looking For

• Current California Insurance License — required
• 5+ years of client management experience in P&C insurance
• Industry designations (CIC, CPCU, ARM, or equivalent) preferred
• Proficiency in PC applications and insurance management platforms
• Exceptional attention to detail with ability to identify coverage gaps and documentation errors
• Strong interpersonal, written, and verbal communication skills
• Demonstrated negotiating skills and advanced knowledge of commercial coverages
• Ability to handle confidential and sensitive client information with discretion
• Strong organizational and project management skills; ability to multi-task effectively
• Team-first mentality and a commitment to continuous professional development

Compensation & Benefits

Base salary $115,000–$145,000 depending on experience, plus a competitive performance-based commission structure. Comprehensive benefits package included.

The Employee Connect is a staffing partner for this opportunity. Applying through us gets your resume in front of the hiring team faster than going direct. Equal opportunity employment applies.