Job Description

Build More Than a Career—Help Shape the Future of Our Properties

Raymour & Flanigan Real Estate manages more than 16 million square feet across retail showrooms, outlets, distribution centers, offices, and multi-tenant shopping centers throughout the Northeast. We are looking for an experienced professional who wants the variety of facilities management, the satisfaction of completing meaningful property-improvement and construction projects, and the opportunity to grow within a privately held, family-owned real estate business.

As a Property & Construction Project Manager, you will oversee an assigned portfolio while managing repair, maintenance, and improvement projects from initial need through completion. One day you may be developing a scope for a showroom renovation; the next, coordinating an HVAC replacement, reviewing contractor proposals, representing the team on an active construction site, or helping a location resolve an urgent building issue.

This is an owner-side opportunity with exposure to many different properties, trades, and project types. You will have real authority to develop solutions, build contractor relationships, and see the direct results of your work—without being limited to one jobsite or one area of construction.

If you are organized, decisive, comfortable making calls in the field, and ready to take ownership of a diverse portfolio and project load—this role was built for you.

What You’ll Do

Manage and Improve Your Properties

• Oversee the day-to-day needs of an assigned portfolio of commercial properties.
• Proactively identify repairs, maintenance needs, and opportunities for improvement—before they are reported.
• Manage service requests from initial review through vendor assignment, follow-up, and completion.
• Respond to priority issues with practical judgment and a solutions-focused approach.
• Identify recurring problems and develop longer-term solutions.
• Maintain properties that are safe, functional, clean, and welcoming for customers and associates at all times.

Own Property-Improvement and Construction Projects

You will manage a variety of small and midsized projects—typically lasting several days to one month and generally ranging from $10,000 to $100,000, with occasional larger-scale assignments.

Projects may include:

• Showroom remodels and refreshes
• Exterior painting and façade improvements
• HVAC and rooftop-unit replacements
• Electrical and lighting upgrades
• Flooring and ceiling replacements
• Parking-lot, sidewalk, and concrete repairs
• Signage installations
• Emergency restoration
• Code and life-safety corrections

You will typically manage four to eight active projects while continuing to support your assigned property portfolio.

Guide Projects from Start to Finish

Depending on the project, you will:

• Assess field conditions and define project needs.
• Translate operational requirements into clear scopes of work.
• Solicit and compare contractor proposals—reviewing pricing, quantities, exclusions, and scope gaps.
• Recommend contractors and coordinate purchase-order approvals.
• Develop and monitor project schedules.
• Coordinate work around store operations, deliveries, and customer access.
• Represent the company on active construction sites—holding contractors to standards of safety, cleanliness, quality, and communication.
• Manage punch lists, change orders, warranties, invoices, and closeout documentation.
• Maintain consistent project records and updates through Amana, our proprietary property-management platform.

You will have real ownership of your work. Once comfortable in the role, you will be trusted to make day-to-day decisions, manage contractors, stop unacceptable work, and present recommendations to leadership directly.

Build Strong Contractor Partnerships

• Develop productive working relationships with general contractors and skilled-trade vendors.
• Help expand our contractor network across your assigned region.
• Hold vendors accountable for responsiveness, pricing, workmanship, and schedule.
• Professionally resolve concerns involving scope, quality, or payment.
• Coordinate with store and warehouse leaders, landlords, and internal teams as needed.

Bring Organization and Technology to the Work

• Maintain complete project records: budgets, schedules, proposals, photos, approvals, change orders, punch lists, and closeout documents.
• Use Microsoft Excel, Teams, Amana, and available AI tools to keep work visible, organized, and efficient.
• Track project costs, identify savings opportunities, and look for ways to combine similar work across multiple properties.
• Help test and shape new project-management capabilities as they are introduced within Amana.

What We’re Looking For

You do not need to come from one specific career path. Strong candidates may currently work as a:

• Facilities Project Manager
• Construction Project Manager or Assistant Project Manager
• Capital Projects Manager
• Project Engineer or Assistant Superintendent
• Owner-side Construction or Property Operations Manager

Required Qualifications

• 7 or more years of relevant experience in commercial facilities, construction, project management, or property operations.
• Demonstrated ability to independently manage multiple projects and priorities with limited supervision.
• Hands-on knowledge of commercial construction, building systems, or facilities operations.
• Ability to review contractor proposals and recognize missing scope, questionable pricing, or incomplete information.
• Strong financial accountability—comfortable owning project budgets, approving invoices, and tracking spend.
• Confident communicator with contractors, business leaders, and internal partners.
• Proficiency with Microsoft Excel, Outlook, Teams, or similar business platforms.
• Willingness to participate in a rotating after-hours response schedule for emergency and priority situations.
• Ability to travel to properties across the company’s Northeast footprint, with occasional overnight travel required for project needs.
• Ability to access roofs, climb ladders, and walk active retail, warehouse, and construction environments.

Helpful, but Not Required

• Experience in commercial construction, retail, warehousing, hospitality, or another occupied-building environment.
• Familiarity with HVAC, roofing, electrical, plumbing, flooring, building envelope, or life-safety systems.
• Experience reading architectural drawings, site plans, specifications, or equipment schedules.
• Understanding of construction sequencing, trade coordination, permitting, ADA, or building-code requirements.
• Comfort with AI tools as part of daily workflow, and genuine interest in how technology improves construction and property operations.

A college degree and professional certifications are not required. Field judgment, project ownership, and the ability to learn are equally valuable.

What Success Looks Like

Within your first several months, you will learn our portfolio, systems, contractors, and operating standards. As you grow into the role, you will independently manage projects—from painting and flooring to HVAC replacements and showroom renovations—and serve as the team’s on-site representative when construction projects require it.

Success will be measured by your ability to:

• Complete projects on time and within budget.
• Keep service requests and project tasks moving without prompting.
• Control unnecessary scope changes and costs.
• Deliver quality work with complete documentation.
• Build responsive and dependable contractor relationships.
• Communicate clearly with property leaders and internal partners.
• Identify practical savings and improvement opportunities proactively.

Why Make the Move?

This position offers something different from a traditional contractor or facilities role:

• Greater schedule consistency than contractor-side work
• A diverse portfolio rather than one project or one trade
• Direct ownership of projects from identification through completion
• Exposure to facilities, construction, financial management, and real estate
• Access to ownership and senior leadership
• Opportunities to influence systems and portfolio-wide standards
• A clear path toward senior project, portfolio, and departmental leadership

We promote based on performance, potential, and results—not tenure. This role is designed for someone who wants to grow, take on increasingly meaningful projects, and develop into a future leader within our Property Management and Construction team.

Location and Travel

This position is based at our Field Support Center in Liverpool, NY. Travel to properties is expected one to two times per month, across the company’s Northeast footprint. Occasional overnight travel is required for project needs.

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Location

Northern Field Support Center-NFSC

Benefits

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

• Excellent Health, Dental & Vision Coverage
• 401(k) with a Company Match
• Paid Vacation and Holidays
• Health Savings Account
• Flexible Spending Account
• Training and Development
• Tuition Reimbursement Program
• Generous Merchandise Discount
• Short & Long Term Disability
• Group Life Insurance
• Specified Disease Insurance