Job Description

Job Title: Property Administrator – Residential Property Operations

Internal Title: Service Coordinator

Location: Toronto, Ontario

Build what's next at Minto

Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.

From day one, we've got you covered

From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:

•Competitive compensation with performance-based annual bonus

•Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave

•RRSP matching program and paid time off program to support your future and recharge

•Peer-to-peer recognition platform that celebrates your contributions

•Flexible summer hours to help you make the most of your time

•Professional development and learning support to fuel your growth

•Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

As a Service Coordinator, you’ll deliver exceptional customer service and operational support for your assigned property. You’ll ensure smooth move-ins and move-outs, respond to resident inquiries promptly, and help maintain accurate records in Yardi. This role is key to creating a positive resident experience while supporting property operations compliance.

Here’s how you’ll contribute

• Prepare key packages and coordinate smooth move-ins/move-outs, including elevator bookings

• Maintain resident database and parking logs; issue visitor passes

• Process cash receipts/deposits; prepare resident accounts receivable reports and collections

• Complete forms required under Residential Tenancies Act (claims, rent increases, evictions)

• Respond to resident inquiries related to leases and service requests in a courteous, timely manner

• Notify utility companies of occupancy changes; approve vacant suite invoices

• Prepare communications for residents (e.g., repairs, events, management updates)

• Create renewal listings for revenue review; issue renewal notices as directed

• Record updates in Yardi ERP system

• Coordinate contractor and staff access with proper notice; liaise with maintenance teams

• Assign scheduled maintenance to personnel and address issues proactively

• Comply with Health & Safety standards, WHMIS, AODA, PIPEDA, and Human Rights regulations

• Perform additional duties aligned with the role as requested

What you bring to the team

Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth.

• College diploma or equivalent experience preferred

• 2+ years in a busy, client-facing environment

• Strong multitasking and communication skills (written and verbal)

• Ability to problem-solve and influence without authority

• Knowledge of Residential Tenancies Act and lease agreements (asset)

• Proficiency with Microsoft Office; Yardi experience is an asset

• High attention to detail, judgment, and initiative

Hiring pay range rate: $50,000 - $55,000

Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.

Ready to build your future with us?

Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally.

Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together.

About Minto Apartment REIT

Our mission to build vibrant communities begins with the people who make it all possible—our employees. In 2024, we were proudly recognized with the Federation of Rental-housing Providers of Ontario (FRPO) MAC Award for Outstanding Company Culture, a testament to our commitment to cultivating a workplace where employee well-being and shared purpose thrive.

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Minto does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at hrrecruitment@minto.com.