Job Description

General Summary

Will manage day-to-day operations of a real estate portfolio comprised of Ambulatory and Administrative facilities, review and assess facility related situations/issues that will be encountered on a daily basis. The Senior Property Coordinator will be expected to make independent decisions in the field to develop and initiate corrective action plans to resolve problems at the facilities. Performs diversified and confidential properties-related duties. Requires a high degree of technical and communications/interpersonal skills, knowledge and ability. May administer/coordinate programs, projects, and/or processes as assigned.

Duties and Responsibilities

Essential Functions:

• Interacts with Tenants and Landlords of facilities on a daily basis, responding to needs for urgent services, routine services and Property information.
• Interacts with Maintenance Group to provide appropriate in-house maintenance services to owned and leased properties.
• Coordinates re-occurring services and repairs with contractors, Ensuring Preventive Maintenance programs and services are implemented in accordance with company standards and per contract.
• Conducts facility inspections to assess condition of interior and exterior buildings conditions, documenting findings and initiating corrective action.
• Serves on-call, 24/7, for one week at a time on a rotation basis.
• Exhibits a thorough understanding of leases and ensures Tenant and Landlord responsibilities are in compliance.
• Performs Project Management responsibilities as it pertains to minor capital projects.
• Any other duties or responsibilities assigned by Management that may be required now or in the future

Common Expectations:

• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; Develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Project Management – Develops project plans; Coordinates projects; Communicates changes and process to all entities involved including but not limited to vendors, tenants, and landlords; complete projects on time and on budget.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Must possess excellent verbal and written communication skills
• Proficient in Microsoft applications (Excel, Work)
• Ability to work independently, as well as part of a team
• Efficient planning, prioritization and implementation of detailed instructions
• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Maintains professional growth and development.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

• High School Diploma or GED High School or G.E.D. Required and
• Associates Degree Preferred

Work Experience:

• 5 years Business Administration, Legal or Real Estate Required

Knowledge, Skills, and Abilities:

• Basic computer skills;
• Excellent interpersonal/communications skills;
• Transcription skills

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)