Live! Hospitality & Entertainment

Promotions Manager

Live! Hospitality & Entertainment  •  Cary, NC (Onsite)  •  2 days ago
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Job Description

The Promotions Manager is responsible for guiding the team in planning and executing revenue driving approaches that yield measurable improvements in district and venue sales and profitability.

Key Responsibilities include, but are not limited to:

  • Partner with director of operations, general managers, and marketing managers to make decisions about strategies to drive revenue.
  • Exercise independent discretion and judgment to drive revenue through:
    • data collection
    • happy hours/SMS booked parties
    • building guest lists
    • celebration parties
    • hotel program/office visits
    • VIP tables
    • Premium reserved seating for less than 12 guests (“PRS”)
    • Other non-BEO social groups
  • Negotiate rates for VIP tables.
  • Negotiate promotional offerings for happy hours/SMS booked parties, celebration parties, PRS, and other non-BEO social groups.
  • Host happy hours/SMS booked parties, celebration parties, VIP tables, PRS, and other non-BEO social groups with the goal of bolstering relationships with current clientele and building relationships with new clientele.
  • Select and schedule hourly team members to work promotional hours, happy hours/SMS booked parties, celebration parties, VIP tables, PRS, and other non-BEO social groups.
  • Supervise, manage, and direct hourly team members when they are working promotional hours, happy hours/SMS booked parties, celebration parties, VIP tables, PRS, and other non-BEO social groups.
  • Host bi-weekly training sessions for hourly team members on data collection, building guest lists, sports betting signups (as applicable by venue), and other promotional initiatives.
  • Prepare weekly score card report documenting performance in areas of responsibility summarized above.

Qualifications:

  • 1-3 years of experience in a hospitality or hotel sales and marketing setting, or an equivalent combination of education and experience.
  • Superior interpersonal, written, and verbal communication skills.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Must be savvy in marketing and promotional strategies, particularly with respect to social media.
  • Must be highly organized and reliable.

Position requires the ability to perform the following

  • Able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently, as well as strong attention to detail.
  • Ability to travel to attend workshops, tradeshows, conventions, meetings, etc.
  • Ability to work nights, weekends, and/or holidays.
Live! Hospitality & Entertainment

About Live! Hospitality & Entertainment

Live! Hospitality & Entertainment was created in 1999 and have been a staple in The Cordish Company developments thereafter. Today, Live! Hospitality & Entertainment operate successfully throughout the U.S., most notably Power Plant Live! in Baltimore, MD; Kansas City Live! in Kansas City, MO; Fourth Street Live! in Louisville, KY; XFINITY Live! in Philadelphia, PA; Ballpark Village in St. Louis; Waterside District in Norfolk, VA; Live! at the Battery in Atlanta, GA; Texas Live! in Arlington, TX and Cary, NC at Fenton.

Live! serves up big, bold dining experiences. Award-winning concepts like fast-growing Sports & Social and PBR Cowboy Bar. Partnerships with world-famous chefs like Guy Fieri and Hall of Fame professional athletes like Troy Aikman. Premier concert and event venues like Arlington Backyard and The Hall.

Live! attracts more than 55 million people each year. Each district is unique and embodies the local flare and culture that is special to each community and share a common commitment to quality and providing patrons best-in-class entertainment experiences. The focal point is the energy and excitement of live entertainment featuring approximately 200 major concerts, festivals and events throughout the year.

The Company has partnered with and created entertainment concepts for many of the leading brands in the world including Anheuser Busch, NBC Sports, Comcast Spectacor, Hard Rock, Cardinals, Bally Sports, Molson-Coors, and others.

Live! offers a unique culture to its Team Members well as a strong career path and growth opportunities. Managers are exposed to the many aspects of dining and entertainment business. Live! is dedicated to great food and hospitality in an entrepreneurial environment, with career paths in restaurant and culinary management, multi-unit operations, nightlife operations, marketing and promotions, live entertainment and events, and corporate positions.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Baltimore, Maryland
Year Founded
1999
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