Job Description

Posting End Date:04/12/2026

Since its establishment in 1964, ELARABY has grown from a joint stock family enterprise to one of the largest industrial and commercial corporations in Egypt, the Middle East and Africa. ELARABY operates through 16 commercial, industrial, medical, and service companies, in four different governorates with 35 industrial facilities, and 2 hospitals. In 2020, ELARABY’s workforce exceeded 40,000 employees. ELARABY’s brand portfolio consists of 17 global brands with 43 product categories and more than 2800 variations. With regards to the domestic and international markets, ELARABY’s figures continue to grow by exporting to over 60 countries across the globe. In the domestic market, one of ELARABY’s strongest assets is the vast distribution network, which consists of more than 3,000 sales partners and 38 branded stores; backed by more than 550 after-sales service centers. In a society consisting of more than 100 Million Egyptians who trusted ELARABY over the years, ELARABY gives back to the community through implementing and adopting various developmental projects, in education, healthcare, environmental well-being, and social solidarity.

Job Purpose:

• Responsible for selling the corporate products based on the monthly sales target set.

Job Responsibilities:

• Responsible for executing the monthly sales target set and inquire about any info needed before the target is activated.
• Welcome customers and provide accurate information about any product inquiry.
• Follow up with the customers from the moment they enter the store, inquiries about products prices and discounts, sales invoice issuing till they pay for the sales invoice and receive the product from the store.
• Follow up with the inventory team to ensure that the products sold are available and delivered to the customer.
• Demonstrate product demo for further product acknowledgement to the customer.
• Select the right sales approach ( demo- Vivid product elaboration- Direct contact before the customer asks- products features comparison-…..) to develop a sale opportunity per each customer enters the store.
• Review the case of any returned goods with both the customer, the Logistics Dep and the distribution team.
• Responsible for solving any complaint that the customer issues and document in in the complaints channel for future development.
• Documenting and Reporting the complaint cases on monthly based on the complaint severity.

Job Qualifications:

• Applicants must be Saudi nationals and not currently registered in GOSI.
• Preference will be given to candidates currently based in Riyadh.
• High school diploma or Bachelor's degree in a relevant field.
• (2-4) Years of experience.
• Microsoft Office Suite (Intermediate).
• SAP (Intermediate).
• Magento ( Basic).
• Accounting Skills (Basic).

EL ARABY Group is an equal opportunity employer and applies fair employment practices through the interviewing and selection process.