Job Description

1Resource Group is currently seeking a highly organized, eager, and self-driven Project Support Representative to support our construction equipment, tools, and supply rental/sales operations. This role ensures fast, accurate order processing and exceptional service for contractors and project teams. The ideal candidate takes initiative, works independently, and thrives in a fast-paced environment. Experience or strong familiarity with construction equipment, tools, or jobsite supplies is highly beneficial.

What You’ll Do

• Manage customer accounts and maintain accurate rental and sales records

• Provide quotes for equipment rentals, tool rentals, and supply/material sales

• Process orders and coordinate fulfillment with operations, dispatch, and yard teams

• Locate and source equipment, tools, and consumables from internal branches and suppliers

• Track deliveries, pickups, transfers, and allocate transportation costs

• Prepare invoices for rentals, sales, consumables, and related services

• Resolve customer issues related to billing, delivery, equipment availability, or service requests

• Maintain proactive, professional communication with contractors and field teams

• Support the organization’s safety standards and HSE documentation requirements

• Work independently to manage priorities and meet deadlines with minimal supervision

What You Bring

• A strong eagerness to learn, grow, and take ownership of your work

• The ability to work independently and exercise sound judgment without constant direction

• Experience or knowledge of construction equipment, tools, and job site supplies is highly beneficial and strongly preferred

• Experience in equipment rental, construction supply, tool rental, or industrial distribution is a plus

• Strong Microsoft Office skills (Excel, Outlook, Word, Teams)

• Ability to multitask effectively in a fast-paced environment

• Strong attention to detail and accuracy

• Professional communication and customer service skills

Scheduled: Monday-Friday 8am-5pm ( in office)

Pay $30hr DOE

Requirements

Education & Experience

• An accredited two (2) or three (3) year technical or business degree with related experience, OR

• A combination of education and work-related experience, preferably in customer service, logistics, or the equipment industry

• Prior experience in construction, equipment rental, or industrial supply is a strong plus but not required

Physical Requirements

• Ability to frequently sit, stand, walk, and perform general office functions

• May occasionally be required to lift, carry, and/or move up to 25 pounds

• Close vision required for computer-based work

• Ability to work at a fast pace and manage stress in a deadline-driven environment

• Occasional exposure to production or field areas may require use of personal protective equipment (PPE) such as safety glasses, hearing protection, or hard hats