Job Description

Project Support Officer

Location – Coniston - 50% Hybrid

Employment type – Ongoing- Full-time

Salary – Clerk Grade 3/4 $ $87,199 -$95,482 per annum + superannuation

Your role

As a Project Support Officer within Homes NSW, you will play an important role in supporting the effective delivery of services across multiple business units. Working in a varied and fast-paced environment, you will contribute to the smooth operation of the team and provide reliable, responsive support that helps the organisation meet its business needs and objectives.

What you’ll do

• Provide administrative and operational support to the Business Manager and approximately 130 staff across two directorates.
• Coordinate day-to-day business services, including shared mailboxes, fleet management, accommodation, travel arrangements, waste services, WHS matters and more.
• Process purchasing and financial transactions, including purchase orders, invoices, vendor payments, reimbursements and purchasing card reconciliations.
• Support staff onboarding and offboarding activities, including arranging IT assets, system access, identification cards and asset returns.
• Manages end-to-end operational processes in a high-volume, repetitive work environment, coordinating multiple stakeholders to ensure tasks are delivered from initiation through to completion.
• Maintain registers, dashboards, TRIM records and business systems to ensure information is accurate, current and compliant.
• Liaise with staff, contractors, suppliers, councils and internal stakeholders to resolve enquiries and progress matters.
• Escalate complex, urgent or sensitive matters to the appropriate officer or manager.
• Support meetings, projects and continuous improvement activities by tracking actions, maintaining documentation and identifying process improvements

What we’re looking for

• Experience providing administrative, secretariat or related support in a fast-paced environment.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
• Intermediate proficiency in Microsoft Word, Excel and PowerPoint, with strong general computer skills.
• Proactive and reliable, with the ability to take ownership of routine and repetitive tasks.
• Practical problem-solving skills and the initiative to improve ways of working.
• Clear communication skills and the ability to work effectively with staff and stakeholders.
• Must hold a current and valid driver’s licence

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Download the role description.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 5 pages) and enter answer to targeted question into the box available (300 words). No cover letter required.

Targeted Question

In 300 words or fewer, provide an example that demonstrates your experience delivering administrative or operational support within a team or business unit. Describe the support you provided, which may have included coordinating meetings, managing correspondence and records, maintaining registers and overseeing administrative projects from commencement to completion.

Explain how you managed competing priorities and ensured tasks were completed within required timeframes.

Applications close 15 October 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Heidi Thomas heidi.thomas@homes.nsw.gov.au or via 0427 643 005.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Meryl Georges on 8688 7252 or via meryl.georges@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.