The Royal Children's Hospital

Project Support Officer

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  5 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

  • Fixed term Part time (48 hours per fortnight) until 30 June 2027
  • Managers and Administrative Workers Grade 6 (HS6) (or award / classification dependent on experience)
  • Located at The Alfred Hospital
  • Great staff benefits!

The Project

Bayside Health is delivering a series of access and flow initiatives under the Emergency, Virtual Care & Outpatient (EVO) Program, aligned with statewide priorities including the Timely Emergency Care Project.

These initiatives aim to:

  • Strengthen emergency access
  • Reduce avoidable delays in patient flow
  • Enhance hospital-wide coordination through improved digital visibility and process redesign

The Role

The Project Officer – Improvement (EVO Program) is a key member of the Emergency, Virtual Care & Outpatients Program, working closely with operational leaders and the Project Lead to design and implement initiatives that improve patient flow, ambulance offload efficiency, and hospital coordination.

The position supports the delivery of projects aligned with the Department of Health’s statewide priorities Timely Emergency Care Project, while gaining exposure to the development of Alfred Health ORA, which shares the same objectives of enhancing real-time visibility and operational decision-making across Alfred Health.

Key Responsibilities

  • Utilise a creative, problem-solving approach to support teams in the design of practical, evidence-based solutions that anticipate future needs and deliver high quality sustainable healthcare improvements.
  • Apply creative problem-solving and structured improvement methods to design practical, evidence-based solutions that improve access and flow
  • Provide project management support for key improvement initiatives across the EVO Program, using a suite of service improvement tools.
  • Ensure efficient management of work within agreed timeframes and outcomes.
  • Ensure monitoring and timely reporting of project progress, outcomes and issues to project team.
  • Collect, analyse and monitor data as required.

Key Capabilities

  • Strong organisational and time management skills
  • Excellent communication and interpersonal abilities
  • Proven problem-solving, systems thinking, and analytical skills
  • Ability to manage multiple tasks and priorities efficiently
  • Experience in stakeholder engagement and collaboration

Staff Benefits

  • Salary packaging & novated leasing through Maxxia
  • Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
  • Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
  • Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Jane Elliott – Project Manager – j.elliott@alfred.org.au

Applications close 11pm AEST, Thursday 1st October 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
Social Media