Job Description

We are working closely alongside a Local Authority in Cardiff to assist with the appointment of a Project Support Officer, on a 6-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay £18.35 - £24.06 per hour

The Project Support Officer will support the implementation and delivery of a range of digital projects within 24/7 Services. The role is focused on ensuring that new IT systems, service improvements, and digital transformation initiatives deliver the strategic objectives of both the Directorate and the Council.

Responsibilities:

• Support the implementation and delivery of digital transformation and service improvement projects.
• Establish and maintain effective stakeholder relationships and coordinate project teams to achieve project objectives.
• Assist in identifying key success criteria and support cultural, procedural, and system changes arising from project work.
• Identify opportunities to increase customer engagement and involvement in service planning and delivery.
• Evaluate service issues and challenges, developing and implementing solutions that promote best practice.
• Provide specialist support and knowledge relating to policy, process development, and service delivery.

Essentials

• Experience supporting projects, service improvement initiatives, or digital transformation programmes.
• Experience analysing performance data and producing reports.
• Knowledge of project management principles and continuous improvement methodologies.
• Experience working with multiple stakeholders and delivering change initiatives.
• Strong administrative and organisational skills.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an Enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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