Job Description

What this Job Entails:

The Project Specialist II is responsible for delivering and maintaining the network and hardware for external events (both consumer-facing, as well as for our growing developer community), and partnering on our client’s broader internal event initiatives. The role partners closely with internal product and marketing teams, as well as outside agencies, to produce events and workshops at the client site and at trade shows.

Scope:

• Applies company policies and procedures to resolve a variety of issues

• Works on problems of moderate scope

• Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities:

• Drives client projects and events from inception to retrospective.

• Oversees a schedule of events with minimal daily guidance/supervision.

• Directs and manages multiple projects independently.

• Gather event details and requirements from stakeholders, manage planning and execution of events.

• Own the communication cycle with requestors, both internal and external.

• Coordinates with event delivery contributors to ensure successful completion of event goals.

• Coordinates internal resources and third parties/vendors for the execution of approved events

• Defines project measurables, involving all relevant stakeholders and ensuring technical feasibility.

• Initiates updates, resolves issues, and identifies process improvements.

• Explains 1st party platforms and also troubleshoots hardware.

• Works with the team to define and document material flow and standard operating procedures.

• Generates metrics and communicates them to internal stakeholders.

• Manages booking, scheduling, and expense reporting for events/travel.

• Provides event support in busier periods, including: unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.

• Prepares devices for distribution including, but not limited to software updates, flashing devices, and troubleshooting.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience

• Builds productive internal and external working relationships

• Exercises judgment within defined procedures and practices to determine appropriate action

• Excellent communication skills, including writing, proofreading skills, and speaking

• Proficient with Google Suite

• Understanding of project or program management involving internal and external parties

• Passion and curiosity to proactively learn about new products and technologies

• Solid organizational skills including attention to detail and multitasking skills

• Ability to travel up to 50% to support events onsite

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers